9 Replies Latest reply: Sep 5, 2013 7:01 PM by scrapsofsam
Michael Stupinski Level 1 (55 points)

I need the Epson Printer Utility to monitor ink levels on my two Epson printers (an R300 and an R1900), but now that I have MountainLIon installed on my iMac it doesn't show up for either printer.  Clicking on the Dock icon opens a dialogue named PrinterProxy with no functionality whatsoever.  What happened here?  How can I maintain my printer's status without the Utility?



iMac, OS X Mountain Lion
  • mende1 Level 10 (92,231 points)

    Open System Preferences > Print and Fax > Options & Supplies > Supply Levels

  • Michael Stupinski Level 1 (55 points)

    Wow, thanks for that, but the path (at least in my installation) is:


    System Preferences>Print & Scan>Options & Supplies>Utility>Open Printer Utility


    Gosh, could they have buried it any further down the menu chain? I used ti have the utility icon in my dock where three quick clicks showed my ink levels.

  • mende1 Level 10 (92,231 points)

    You can't do that

  • xofer Level 1 (0 points)

    Find the utility in your Epson folder under HD/Library/Printers.  Make an aliass of the utility and put it any where you want.  Apple won't tell you where it is located cuz they don't know either.

  • BigWaveDave Level 2 (195 points)

    thanks for the map to the buried treasure. was updatingmy macbook air and this really helped

  • LMGS Level 1 (0 points)

    Doesn't work if your printer is plugged into an Airport through the USB port...   I can print, but the printer utility will not open, so I can't check ink levels..


    Anyone got a fix for this??


    Running an iMac, Mountian Lion, with an EPSON Stylus Photo R200 printer..


    Here is what I see..

    Screen Shot 2013-01-08 at 10.03.44 PM.png

  • PAHU Level 6 (16,112 points)

    The failure of printer utilities to function with a printer connected to the USB port of an Airport device is documented by Apple in this article. Look at the paragraph under the heading of Resolution.

  • udrigle Level 1 (0 points)

    I have updated to Mountain Lion, 10.8.2.  I have been able to find Epson Print Utiity and add 2 printers, Stylus 1290 and DX8400. For both of those I can access Ink Levels, Print Head alignment etc. I cannot add Stylus Photo R220 to the utility and have no way of checking ink levels etc.For the other 2 printers when I click Print & Scan - Options I get 4 tabs, including Utility. When I follow same route with R220 I get General & Supply Levels tabs, no Utility tab.

    The printer is flashing ink replacement but short of replacing all cartridges I can't use it! I did Apple - Software Update but message said No updates available.

    Where do I go from here?


    Message was edited by: udrigle

  • scrapsofsam Level 1 (0 points)

    Other than using other printers, I am still having the same problem as udrgle with my epson r1800, I get General & Supply Levels tabs, no Utility tab as well, dos anyone know what to do...please