MESKELU

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Q: my unlocked iphone couldn't return to the main menu after i tried to download itunes.it stucked on itunes connecting page.

my unlocked iphone couldn't return to the main manu from itunes downloading symbol.i restarted now and then.and no phone connection.

Posted on Aug 11, 2012 3:03 PM

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Q: my unlocked iphone couldn't return to the main menu after i tried to download itunes.it stucked on itunes connecting page.

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by Trumania,

Trumania Aug 11, 2012 3:33 PM in response to MESKELU
Level 4 (1,165 points)

Aug 11, 2012 3:33 PM in response to MESKELU

It's hard to understand your problem with your post.

If iTunes does not recognized your device see the following article:

TS1538 Device not recognized in iTunes for Windows
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by MESKELU,

MESKELU Aug 11, 2012 3:41 PM in response to MESKELU
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Aug 11, 2012 3:41 PM in response to MESKELU

my apple simply freezed after trying to download itunes,phone couldn't work.mo main menu...
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by Trumania,

Trumania Aug 11, 2012 4:31 PM in response to MESKELU
Level 4 (1,165 points)

Aug 11, 2012 4:31 PM in response to MESKELU

If your iPhone is frozen on the Apple Logo, follow these steps to force it into recovery mode and restore from a backup. Keep in mind you may lose data that has not been synced to the computer.

HT1808 iOS Unable to update or restore
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by MESKELU,

MESKELU Aug 11, 2012 6:13 PM in response to Trumania
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Aug 11, 2012 6:13 PM in response to Trumania

i could be able to to do upto step 4,then the step 4 connection sign stuck on the screen forever.i couldn't go back to my main menu for calls.
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by Trumania,

Trumania Aug 11, 2012 6:54 PM in response to MESKELU
Level 4 (1,165 points)

Aug 11, 2012 6:54 PM in response to MESKELU

Yes, you need to connect your phone to iTunes on the computer to restore the phone.
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by MESKELU,

MESKELU Aug 11, 2012 7:04 PM in response to Trumania
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Aug 11, 2012 7:04 PM in response to Trumania

my iphone is connected to the itunes.but my sim card is not compatible(supported)to get the restored.there is a message on the itune saying SIM not supported.how coul i restore now?
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by Trumania,

Trumania Aug 11, 2012 7:11 PM in response to MESKELU
Level 4 (1,165 points)

Aug 11, 2012 7:11 PM in response to MESKELU

If you have a valid SIM card, then try the steps in this article to remove the SIM card to ensure it's seated properly, and try again.

http://support.apple.com/kb/HT5163

Also, you said this is an unlocked phone, you may have to contact your carrier to verify the phone was unlocked in thier system.
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by MESKELU,

MESKELU Aug 11, 2012 7:21 PM in response to Trumania
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Aug 11, 2012 7:21 PM in response to Trumania

the phone is bought unlocked separately from the sim,so that it can accept any free sim card.i got mu sim from simple mobile on prepayment basis.this phone isnot known by my provider.and the sim is not accepting itunes.my problem is to go back to where i begin.the main menu and home,making calls....
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by ckuan,

ckuan Aug 11, 2012 8:01 PM in response to MESKELU
Level 7 (34,356 points)

Aug 11, 2012 8:01 PM in response to MESKELU

Where did you bought the iPhone?
How was it unlocked?
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