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when i turn on my ipod (idontknowwhatkindofipodis) a message appear, it said "contact with www.apple.com/support/ipod

when i turn on my ipod (idontknowwhatkindofipodis) a message appear, it said "contact with www.apple.com/support/ipod

iPod classic, Windows 7, I can't do anything, is new for me

Posted on Aug 12, 2012 12:54 AM

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1 reply

Aug 13, 2012 2:14 PM in response to KmigueL

Where did you receive this message about contacting Apple support? Was this on the iPod's display? What it a sad face icon as seen in this article?

iPod displays a sad iPod icon


With the iPod still connected, have you tried a hard reset? To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.


Are you plugging the iPod into a high powered USB 2.0 port and not a USB hub?

B-rock

when i turn on my ipod (idontknowwhatkindofipodis) a message appear, it said "contact with www.apple.com/support/ipod

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