4 Replies Latest reply: Aug 18, 2012 6:03 PM by TiLiMayor
TiLiMayor Level 1 (0 points)

I loaded some songs into my ipod shuffle, but some of them, actually a whole album, doesn't play at all.. If put in order, and play the song right before the first one in the album, it will just skip all of it, you can even hear the name of the first song if you get to it with voice over on, but again, it will just skip the whole album.. I have loaded some songs of the album separately before, but now, syncing the whole album, even as a playlist, wont read the files..

Windows Vista
  • Kenichi Watanabe Level 7 (32,894 points)

    What happens if you set up the syncing so that ONLY that one album is on the shuffle.  Do the songs play?


    If they do, it's possible that there is some confusion about how the shuffle plays its lists.  When you play songs, you can play them from the All Songs list.  This is fine if you are in shuffle mode, but if you set the shuffle to play In Order, the order on the All Songs list may be different than you expect.  To play songs in a particular order, it would be better to create an ordered playlist, and play the songs from that playlist on the shuffle (not the All Songs list).  To switch playlists on the shuffle, you use the VoiceOver button (press and hold).  More info about using VoiceOver on the shuffle...




    If you already know the above, and it still does not work, I would do a Restore on the shuffle using iTunes.  Select the shuffle in the iTunes sidebar, under DEVICES.  Over to the right, on the Summary tab, click the Restore button.  This will erase the shuffle, re-install its software, and set it to default settings.  If there is some data corruption on the shuffle's storage causing this problem, a Restore should fix it.

  • TiLiMayor Level 1 (0 points)

    I restored my ipod this evening and the problem continued, now that I sync only this album as you suggested, my ipod just plays that "Please use iTunes to sync music" message, as if there were no files in it, doesn't matter if is set on order or shuffle. Even when loaded along with some other bunch of songs, it doesn't play any of the album songs regardless of the mode it is set.

  • Kenichi Watanabe Level 7 (32,894 points)

    The songs on that album play properly, when you use iTunes on the computer to play them, correct?


    Is this album a download from the iTunes Store, a download from elsewhere, or a music CD you ripped on that computer using iTunes?  What is the format of the song file; when you do a Get Info on one of the songs in iTunes (from a right-click), on the Info window Summary tab, what does it say for Kind and Bit Rate?


    Select the shuffle in the iTunes sidebar, under DEVICES.  Click on the little triangle next to the shuffle, so that it points down.  iTunes media types on the shuffle should "drop down" (indented under the shuffle).  Select Music there.  Over to the right, there should be a list of songs currently on the shuffle.  Look for that album and its songs.  Are they listed there?

  • TiLiMayor Level 1 (0 points)

    Yes, iTunes plays the songs properly, they're MPEG audio files, in 320kbps and they do appear in the music list in my ipod.. This is the first time i seem to have some trouble like this with my shuffle..