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I have purchased two complete albums in the last three weeks, old Bob Seger and new Maroone 5, both have the same issue, only a few songs will play and will skip over the rest of the songs on IPod and on computer????

I have purchased two complete albums in the last three weeks, old Bob Seger and new Maroone 5, both have the same issue, only a few songs will play and will skip over the rest of the songs on IPod and on computer????

MC297LL-OTHER, Windows XP

Posted on Aug 12, 2012 11:39 AM

Reply
1 reply

Aug 12, 2012 11:46 AM in response to sunshine1546

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.


While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...


If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.


See also:

HT5085 - iTunes in the Cloud and iTunes Match Availability

HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store


tt2

I have purchased two complete albums in the last three weeks, old Bob Seger and new Maroone 5, both have the same issue, only a few songs will play and will skip over the rest of the songs on IPod and on computer????

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