2 Replies Latest reply: Aug 13, 2012 8:22 AM by samuelfromkenosha
samuelfromkenosha Level 1 Level 1 (0 points)

I wanted one track from a Stan Getz album--"Jazz Giants '58."   The tune was "Chocolate Sunday," one of 5 tracks, but iTunes made me pay for the entire album and download all 5 tracks.  They all downloaded successfully, EXCEPT the track I wanted, which cut out after 21 secs (the whole track was 10 min, 7 secs).

 

I'm wondering if iTunes store possibly mixed in the "sample" track with the complete tracks on the album.  And, if so, what I can do about it.

 

I'm also wondering why iTunes showed two identical images of the album with two identical programs (the same 5 tracks for each).  I saw no "monaural" vs. "stereo," early edition vs. recent edition dates, or Verve (the original label) vs. another re-issuer of the same album.  I'd be happy to try downloading the song from both albums, but not if I have to download the entirety of both albums (10 bucks a pop), with no guarantee.

 

I reported the incident to iTunes and was sent this link.  Not the most reassuring service (I could have saved money by purchasing the CD from Amazon--and moreover had the tune I was after.)


iMac (21.5-inch Mid 2011), Mac OS X (10.7.4)