Disable iPhone.

Question

Level 1

0 points

Disable iPhone.

So I lost my phone recently and a classmate of mine found it, and some friends of his tried unlocking my phone, but they failed too many times so it tells me to Connect to Itunes. When i do, it tells to to enter my passcode (which i cant do.. it's freaking disabled!). I had backuped my iphone a few days before, but my laptop broke and all the data on it was wiped. ive read some other forums where i have to restore and backup, but i cant backup again because i can't get it to connect to itunes anyway.

Do i have to get it fixed IN the apple store, and if i do, how much is the fee (if there is..)

i really need help. thanks in advance. C:

iPhone 3GS, iOS 5.1.1

Posted on Aug 12, 2012 7:40 PM

Reply

Answer 1

Best reply

sberman

Level 10

263,655 points

Aug 12, 2012 9:05 PM in response to biiancaz

This article may help: http://support.apple.com/kb/HT1212

I do not believe you will have to visit the Apple Store, even if the solution is not contained in this article. The solution is out there somewhere ...

Reply

Answer 2

biiancaz Author

Level 1

0 points

Aug 12, 2012 11:50 PM in response to sberman

oh thankyou! i'll see what i can do. do you know if recovery mode wipes data off the iphone ?

Reply

Answer 3

AnaMusic

Level 9

57,562 points

Aug 12, 2012 11:52 PM in response to biiancaz

biiancaz wrote:

... do you know if recovery mode wipes data off the iphone ?

Unfortunately... Yes it will... as You do not know the Password They have installed...

Recovery mode...

http://support.apple.com/kb/HT1808

Reply

Answer 4

biiancaz Author

Level 1

0 points

Aug 13, 2012 12:42 AM in response to AnaMusic

..
i know my passcode. i just cant enter it because the emergancy call is in the way..

Reply

Answer 5

AnaMusic

Level 9

57,562 points

Aug 13, 2012 12:57 AM in response to biiancaz

Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...

Be sure to make an appointment first...

Reply

Answer 6

sberman

Level 10

263,655 points

Aug 13, 2012 9:45 PM in response to biiancaz

biiancaz,

You asked if recovery mode wipes all data off your iPhone. In her first response, AnaMusic said yes it will ... however:

In the article she referenced in that post, the last paragraph says:

Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

So, as it says, if you previously synched your iPhone, you should be able to restore the data!

Hope that helps.

Reply