Error Code 0x80020025

Question

Level 1

1 points

Error Code 0x80020025

Hello,

Trying to burn a DVD and I get the message 'Disc Drive not supported Error code 0x80020025'

I have tried talking to it and making it feel valued but this does not seem to work, can you help???

Geoff

G4 flat panel, Mac OS X (10.4.5)

Posted on Mar 27, 2006 9:27 AM

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Answer 1

Mar 27, 2006 5:40 PM in response to Geoff Kelly

Hi

Please post back with more info, what type/model of optical drive, what type of media, burning from what app(s)...

For starters, try logging into a different User account (create one from SysPref/Accounts if you do not already have a test account setup) and see if the problem still exists.

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Answer 2

Geoff Kelly Author

Level 1

1 points

Mar 28, 2006 5:01 AM in response to Hussein-New-York

Hardware Overview:

Machine Model: PowerMac4,2
CPU Type: PowerPC G4 (2.1)
Number Of CPUs: 1
CPU Speed: 800 MHz
L2 Cache (per CPU): 256 KB
Memory: 768 MB
Bus Speed: 100 MHz
Boot ROM Version: 4.3.5f1

Model: PIONEER DVD-RW DVR-104
Revision: A216
Serial Number: BCDL146005WL
Detachable Drive: No
Protocol: ATAPI
Unit Number: 1
Socket Type: Internal

Firmware Revision: A216
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2000 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No

Using DVD-R in the Finder/burn folders.

Will try the sys pref accounts thing. Cheers.

Geoff

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Answer 3

Geoff Kelly Author

Level 1

1 points

Mar 28, 2006 8:38 AM in response to Geoff Kelly

Yes, burning was successful in another user account. Do you know why this is?

Cheers, Geoff

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Answer 4

Mar 28, 2006 3:30 PM in response to Geoff Kelly

Hi

You have a corupted preference file, possibly the com.apple.Finder.plist, but it may be another.

You could try running "Repair Permissions" on the boot volume, but I don't think that will resolve your problem.

You can delete all com.apple.xxxxx.xxx preference files, log out & back in to your account, and try again. All preference files will be recreated. You will of course lose many User settings, but there is no easy way round this that I am aware of.

You can also create a new account, and move all you stuff over, but you will still need to be careful about transferring your existing preferences.

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Answer 5

Geoff Kelly Author

Level 1

1 points

Apr 3, 2006 1:26 PM in response to Hussein-New-York

HELP!

It is now not reading any disc at all, it powers up and then it makes this physical skipping sound about every four seconds........

I am going to cry shortly.

Geoff

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Answer 6

Apr 3, 2006 3:13 PM in response to Geoff Kelly

Hi

If it will no longer read any discs (do they eject themselves?) regardless of the account you are in, the drive may in fact be dying and/or in need of a lens cleaning.

Lens cleaning is best accomplished by dismantling the drive, which has made a difference for some users.

Should you need a replacement drive, the NEC ND-4550A is a viable option in the UK, I believe others have found it at reasonable prices. If you know anyone over here, Pioneer DVR-110/111 or ND-3550A (US version of ND-4550A) are under $40 online...

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Answer 7

GuiMac

Level 1

0 points

Jun 12, 2006 7:48 AM in response to Geoff Kelly

My friend,

forget every and anything you've heard about this topic...

just go to - http://www.patchburn.de/, donwload de patch for you OS and apply it, all it takes is 2 min.

All you problems will be solved on this matter!

GuiMac

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Answer 8

Jun 12, 2006 8:28 AM in response to GuiMac

Hi

If you read through his problem, you would understand that PatchBurn is not a fix for his problem.

PatchBurn is not needed in Tiger, first of all, and secondly his is an Apple-Supplied drive, which means PatchBurn does absolutely nothing.

Please read threads before randomly posting...

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Answer 9

GuiMac

Level 1

0 points

Jun 14, 2006 7:23 AM in response to Hussein-New-York

Sorry hussein,

but, in my case was has simple has that, no need to mess around in preferences and all that... and has i didn't found any post on Phatchburn i decided to help, our at least try to...

next time don't be so elitist, thats why mac users get a bad name...
we are just trying to help eatchother, right?

GC

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Answer 10

The hatter

Level 9

60,990 points

Jun 14, 2006 7:58 AM in response to GuiMac

The guy has an OEM Apple supported burner. It is either hardware or something in his system (corrupt cache file or preference folder) that may be caused by RAM or something else.

He does NOT need patchburn and the guy trying to help has helped a lot of users.

A quick look at the optical drive database, searchable, on http://www.xlr8yourmac.com for the Pioneer 104 might be in order. There is even an entire updated report on using Patchburn there.

Also, a lot of superdrives that weren't supported before w/o using patchburn, are now under Tiger.

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Answer 11

rcompton

Level 1

0 points

Aug 15, 2006 6:02 AM in response to Geoff Kelly

I am having the same problem.
It did finally recognized a blank disc. Started to burn then stopped
the disk is ruined the files are there but unreadable in any computer.
It will play regular DVD if you "Sweet talk" it.

I have
1. reset the PRAM
2. Force quit the Finder

I have a Quicksilver running OS 10.3.9
The external DVD drive is a Plextor PX-716A

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Answer 12

rcompton

Level 1

0 points

Aug 15, 2006 6:51 AM in response to rcompton

PS

I have also have downloaded and installed Patchburn

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Answer 13

nosnoma

Level 1

0 points

Oct 12, 2006 9:12 AM in response to rcompton

I've been using my drive for almost 2 years now. It just started doing this after I updated to 10.4.8

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Answer 14

Oct 12, 2006 12:51 PM in response to Geoff Kelly

Geoff,

Have you tried this yet?

-Wayne

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Answer 15

Geoff Kelly Author

Level 1

1 points

Oct 27, 2006 1:26 PM in response to ParentalUnit

Thanks for all your help people. I have successfully managed to burn 2 dvds now....hurrah!

But it is still hit and miss. Sometimes get the error message. Sometimes disc just gets spat back out without registering. Sometimes hear it skipping and cannot eject it and have to restart.

Resetting the PRAM does seem to have some effect on occasion but it is still not functioning correctly and burning is only x1 speed.

Will keep checking back for updates, your help is appreciated, thanks again.

Geoff

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