7 Replies Latest reply: Jan 10, 2015 4:53 PM by ccbrow
happywarbs Level 1 Level 1

Apple says im over my  quota yet I have 4.76 of 5gb available and have deleted LOADS of mails from inbox and sent but still saying im over my quota..?


MacBook Pro, OS X Mountain Lion
  • Winston Churchill Level 10 Level 10
    expertise.macosx
    Mac OS X

    Apple will send out emails when it calculates your allocation is close to or has been used up. This can occur even when for example, you have initiated a backup but not completed it, the email is sent when the space to be used is calculated.

     

    The best way to manage your allocation is to use system preferences > iCloud > manage, on your Mac or settings > iCloud > backup & storage > manage , on your mobile device. From here you can view how much of your allocated space is in use and what for, as well as removing any unwanted data.

  • kaitlynleigh30 Level 1 Level 1

    I've done this as well and the over quota message is still kicking back to the people who send me email. I am doing this from my iphone 4s. I have plenty storage space available, I have turned the back ups off and deleted them. Still nothing... any ideas?

  • mac-kelly Level 1 Level 1

    Kaitly:  I have done this as well and zero'd out everything (draft/trash/inbox on my one and only account) and turned off ALL apps and it still shows NO CLOUD space due to mail at 4.7GB (there is zero).

     

    I can't believe this isn't addressed better.  We are paying for "the cloud experience" but have no cloud. >:`(

  • Csound1 Level 8 Level 8
    expertise.desktops
    Desktops

    mac-kelly wrote:

     

    Kaitly:  I have done this as well and zero'd out everything (draft/trash/inbox on my one and only account) and turned off ALL apps and it still shows NO CLOUD space due to mail at 4.7GB (there is zero).

     

    I can't believe this isn't addressed better.  We are paying for "the cloud experience" but have no cloud. >:`(

    You are not paying for "the cloud experience"

     

    iCloud is a free service (5G storage)

  • mac-kelly Level 1 Level 1

    Oh, I mean buy buying APPLE. heehee I did not buy any icloud extra service.

  • sldramat Level 1 Level 1

    I've done all of this and yet I'm also still getting this over quota too. I get this when I try and save a new note too. How do I get Apple to reset my mail and notes account without loosing my contact and calendar info?

  • ccbrow Level 1 Level 1

    I have exactly the same problem.  Manage shows 5gb free space.  It is still kicking back emails with "over Quota"