2 Replies Latest reply: Aug 13, 2012 7:50 AM by bobjbkln
granbeen Level 1 Level 1

I dropped my Ipod and the glass layer is cracked and bits of glass are coming off. There is also one small chip in the white layer of the Ipod. I just got this Ipod in December. Will they replace it or will it cost a lot of money?


iPod touch
Solved by rickysalvatore on Aug 13, 2012 3:17 AM Solved

If you have the warantee on it, then you can bring it in and they may be able to do something, like fix it or give you money off a new one, but I'm not exactly sure. But it would probably be worth bringing it in to an apple store to see what they can do.

  • rickysalvatore Level 1 Level 1

    If you have the warantee on it, then you can bring it in and they may be able to do something, like fix it or give you money off a new one, but I'm not exactly sure. But it would probably be worth bringing it in to an apple store to see what they can do.

  • bobjbkln Level 4 Level 4

    The above information is incorrect.  A cracked screen is not covered by the warranty.  Apple will replace your iPod with a refurbished one for $99-$199 depending on capacity of the current one.  The warranty on the refurbished one will continue until December.