Q: my mac do not see my ipod shuffle 2nd generation

Question

tetasrnka

Level 1 (0 points)

Q: my mac do not see my ipod shuffle 2nd generation

Hi, I need help. my mac (10.7.4) can not see my ipod shuffle 2nd generation. ipod does not appear either on the desktop or in itunes. I tried to look into the information system under usb but also nothing. Then I try to get my ipod to another computer (iMac G4 flat panel (10.5.8)) but again nothing. only shows that is charging. Even a week ago I sync it with iTunes and then to work.

Please help me! :))))

iPod shuffle, Mac OS X (10.7.4)

Posted on Aug 13, 2012 8:23 AM

I have this question too

Solved

planb77

Level 7 (32,341 points)

A:

Try to reset the iPod Shuffle with it still connected to a USB port on your Mac.

Resetting iPod shuffle

Have you worked through all of the suggestions in this Apple support document?

iPod not recognized in iTunes and Mac desktop