HT1595: Apple TV (1st generation): Troubleshooting wireless connections

Learn about Apple TV (1st generation): Troubleshooting wireless connections
chinoluna

Q: I got the Apple TV and cant get it to search wifi networks, even entering the name in "other", it wont take it. I have already consulted  "Cannot see your wireless network in the list on Apple TV" in apple support, and havent been successful. Whats wrong?

I got the Apple TV and cant get it to search wifi networks, even entering the name in "other", it wont take it. I have already consulted  "Cannot see your wireless network in the list on Apple TV" in apple support, and havent been successful. I have restored it already. Can it still be a mis-configuration? Or is the hardware broken? Thank you in advance!

Apple TV

Posted on Aug 13, 2012 9:18 AM

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Q: I got the Apple TV and cant get it to search wifi networks, even entering the name in "other", it wont take it. I have already con ... more

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  • by StefanSchmidbauer,

    StefanSchmidbauer StefanSchmidbauer Sep 13, 2012 1:00 AM in response to chinoluna
    Level 1 (0 points)
    Sep 13, 2012 1:00 AM in response to chinoluna

    Hi! This seems to bee a common problem (i. e. https://discussions.apple.com/thread/4094417?tstart=0) and i have it as well. As usual you can't get help here but a lot of inspiration

     

    I recommend to upgrade the firmware using a LAN-connection and try it again. If it's stable keep it that way, if not return it to the store and get a new one.

     

    Before of course make sure there is none of the following settings in your router:

    - MAC Adress based filtering allowing only specific clients to connect (unlikely)

    - no hidden SSID (wifi's name) (unlikely)

    - DHCP turned on. If not, your ATV has to have a fixed IP Adress (unlikely)

    - Password and Encryption mechanism is correct

     

    It's 90% the devices fault in my opinion.