I'm guessing that the answer to this is "No," but I thought I'd ask anyway.
I often share screens with family to help them out on their Macs. But I thought I would ask if there is any kind of remote desktop app for the iPad so that I could see someone's iPad screen remotely. I'm assuming there is not because this would be way beyond a "sandbox" violoation. Nevertheless, I thought I'd ask.
Thanks.
Look at Splashtop Desktop Remote and Team Viewer. I don't see why they would not work on someone else's computer as long as they download the helper apps on their Macs. However, you would have to read the information for yourself. I have Team Viewer and I can control and see my MacBook desktop with it.
Thanks for everyone's replies, but I don't see how either Team Viewer or Splashtop is going to do what I'm asking.
Perhaps I didn't explain what I'm wanting to do clearly enough. If I want to provide support to someone who is using an iPad, is there any way that from my Mac I could pull up the screen of someone's iPad via some kind of remote desktop app, go into Settings (or any particular app) on that person's iPad and help that person out?
Again, I assume that this is not possible because of Apple's restrictions, but I thought I'd at least check.
Thanks everyone for trying to help. I don't see Apple ever letting a third party create an app that would do this, but perhaps one day they will expand the capabilities of Remote Desktop to include support for iPads.
Hi, I have the same question. My mother is 90 and when she has a problem on her iPad sometimes I need to see what she is trying to do, or show her how to do something. I would like to know if you ever found a solution for an iPad yo iPad remote login. What a great help desk app something like that would be!!
There is. It's called log me in rescue. Unfortunately it only is available in the enterprise version the last time I checked. I have not found any app since using logmein rescue that does this though.
I think you need to try them both again. We trialed both and I was able to control my iPad from my desktop here at work. I was also able to control my iPhone. A ton has changed since this thread was opened. Just thought I would add to it in case someone was looking for the answer that is now available. Too bad it's enterprise level.
I stand corrected then, It has been a few months since I had access to Logmein.
What version is capable of this?
Edit;
After reviewing their website and tech notes, it appears that you can NOT remote control an Apple iOS device but have the ability through an App to share a web browser and some screen shots, Whiteboard together but NOT true remote control like with other types of desktop and laptop OS.
The latest. We trialed it here at work and are trying to decide between logmein and bomgar. Again only the enterprise versions of these products do this. It's only a matter of time before another company or someone else comes up with a cheaper solution for us techs that support family and friends.
Sorry, but I believe you are mistaken. LogMeIn themselves say that remote control of an iOS device is not possible. Quoting their own site (emphasis mine):
For the mobile devices that you will support:
• Android OS 2.2 and newer [+]
• iOS (remote control not avail)
There is a lot of things that Rescue can do to support iOS devices, but unless you've hacked your iPads and iPhones, remote control of the device - that is, actually operating the interface remotely - is not one of them. Remote control of an iOS device is not allowed by the OS.
This is the last thing they have published on their site. https://secure.logmeinrescue.com/helpdesk/mobilesupport/ios.aspx However the last version we used last month was able to control where icons were and loading of apps and settings changes. Bomgar has the same capabilities and some other ones as well. I was able to install apps using logmein and change the settings which to me is remote control. I guess if you are looking for the ability to see the device as if you were right in front of it then I am mistaken in that respect.
That's a very different thing than remote control of the iPad. Many MDM solutions allow loading of apps, home screen layouts, and pushing settings. Actual remote control, which is what the OP was asking for back in 2012 when this thread was started, is again not possible.
Regards.
Refreshing this conversation. Does anyone know of a marketplace solution for this yet? Specifically, and app/vendor that allows remote management of iOS devices (similar to how GoToMyPC does with computers)? I've read there are jail brake solutions out there, but ideally I believe most of us prefer a legit solution to help out family members from time to time. ~ thank you.
Yes! :) there is Team Viewer!
I have used Team Viewer for my Mac and iPad! It works great! If you have any more questions, just ask! :)
O I see what you are saying. Unfortunately, I don't know how you would do that.
Sorry...
Is there an app to remote desktop into an iPad?
