time is incorrect each morning after Mountain Lion update

Question

Level 1

1 points

time is incorrect each morning after Mountain Lion update

Every morning my time on the top status bar is a few hours off. Sometimes it corrects itself within an hour after the computer wakes or I need to do a restart to get the correct time to display. When I try to click the time to display time properties I get the beach ball on hovering over the time. When I launch system preferences the properties are correct but the system preferences shows "Not responding". Anyone else with this issue? Anyone know how to fix it?

iMac, OS X Mountain Lion, 2.8 GHz Intel Core 2 Duo

Posted on Aug 13, 2012 11:26 AM

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Answer 1

jbostick Author

Level 1

1 points

Aug 13, 2012 11:44 AM in response to jbostick

More Info: In the System Preferences the options for "Show date and time in menu bar is unselected. When I try to select teh option's checkbox I get a beachball for a few minutes then the items becomes unselected again. My time zone is correct and the "Date and Time" preferences tab shows the correct time.

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Answer 2

Linc Davis

Level 10

209,535 points

Aug 13, 2012 12:31 PM in response to jbostick

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem(s)?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:

Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.

Test while in safe mode. Same problem(s)?

After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Reply

Answer 3

jbostick Author

Level 1

1 points

Aug 14, 2012 9:27 AM in response to Linc Davis

Thanks for this information. I tried all the steps and as I expected everything works as it should. The problem is that a restart or logging in as a different user resets the time and then it works fine. The time issue seems to happen only after the iMac has been on overnight or for an extended period of time and has been sleeping.

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Answer 4

Linc Davis

Level 10

209,535 points

Aug 14, 2012 9:42 AM in response to jbostick

The next time you have the problem, note the exact times when it starts and ends: hour, minute, second.

If you have more than one user account, these instructions must be carried out as an administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the page that opens.

Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.

Scroll back in the log to the time you noted above. Post any messages timestamped during that interval – the text, please, not a screenshot.

Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Reply

Answer 5

jbostick Author

Level 1

1 points

Aug 20, 2012 5:56 AM in response to Linc Davis

it took a few days to capture this problem in action. Today when I got on my iMac the clock is stuck as Sunday Aug 19 7:19 pm. It's actually Monday Aug 20 8:36 am.

Here's the console data from 7:15 to about 7:30 overlapping the time freeze.

8/19/12 7:15:57.377 PM StatusMenu[284]: receiveSleepNote: NSWorkspaceWillSleepNotification

8/19/12 7:15:57.000 PM kernel[0]: PM notification timeout (pid 176, SystemUIServer)

8/19/12 7:15:57.000 PM kernel[0]: PM notification timeout (pid 301, MusicManagerHelp)

8/19/12 7:15:57.000 PM kernel[0]: PM notification cancel (pid 61, WDDMService)

8/19/12 7:16:27.378 PM StatusMenu[284]: receiveSleepNote: NSWorkspaceDidWakeNotification

8/19/12 7:16:27.000 PM kernel[0]: PM notification timeout (pid 176, SystemUIServer)

8/19/12 7:16:27.000 PM kernel[0]: IOPMrootDomain: idle revert

8/19/12 7:16:27.472 PM com.apple.backupd-helper[48605]: Not starting Time Machine backup after wake - less than 60 minutes since last backup completed.

8/19/12 7:16:27.521 PM relaunch[48604]: relaunch

8/19/12 7:17:31.046 PM WindowServer[92]: handle_will_sleep_auth_and_shield_windows: no lock state data

8/19/12 7:17:59.183 PM StatusMenu[284]: receiveSleepNote: NSWorkspaceWillSleepNotification

8/19/12 7:17:59.000 PM kernel[0]: PM notification timeout (pid 176, SystemUIServer)

8/19/12 7:17:59.000 PM kernel[0]: PM notification timeout (pid 301, MusicManagerHelp)

8/19/12 7:17:59.000 PM kernel[0]: PM notification cancel (pid 61, WDDMService)

8/19/12 7:18:29.184 PM StatusMenu[284]: receiveSleepNote: NSWorkspaceDidWakeNotification

8/19/12 7:18:29.000 PM kernel[0]: PM notification timeout (pid 176, SystemUIServer)

8/19/12 7:18:29.000 PM kernel[0]: IOPMrootDomain: idle revert

8/19/12 7:18:29.305 PM relaunch[48638]: relaunch

8/19/12 7:18:29.326 PM com.apple.backupd-helper[48639]: Not starting Time Machine backup after wake - less than 60 minutes since last backup completed.

8/19/12 7:28:20.201 PM com.apple.launchd[1]: (com.apple.iCloudHelper[48137]) Exited: Killed: 9

8/19/12 7:28:20.000 PM kernel[0]: memorystatus_thread: idle exiting pid 48137 [com.apple.iCloud]

8/19/12 7:31:09.000 PM kernel[0]: memorystatus_thread: idle exiting pid 48478 [cfprefsd]

8/19/12 7:31:09.556 PM com.apple.launchd[1]: (com.apple.xpcd.F5010000-0000-0000-0000-000000000000[48135]) Exited: Killed: 9

8/19/12 7:31:09.000 PM kernel[0]: memorystatus_thread: idle exiting pid 48135 [xpcd]

8/19/12 7:31:35.605 PM com.apple.launchd[1]: (com.apple.iCloudHelper[48782]) Exited: Killed: 9

8/19/12 7:31:35.000 PM kernel[0]: memorystatus_thread: idle exiting pid 48782 [com.apple.iCloud]

8/19/12 7:31:46.551 PM com.apple.launchd.peruser.501[156]: (com.apple.pbs[48133]) Exited: Killed: 9

8/19/12 7:31:46.000 PM kernel[0]: memorystatus_thread: idle exiting pid 48133 [pbs]

And here's the console data when I try to open the time and date system properties. Note that this is for the clock tab. The time tab actually has the correct time and date. It's only the top bar that displays the wrong time.

8/20/12 8:50:47.604 AM Dock[174]: no information back from LS about running process

8/20/12 8:50:49.690 AM System Preferences[59948]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 7. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.

8/20/12 8:50:50.294 AM System Preferences[59948]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 7. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.

8/20/12 8:50:50.295 AM System Preferences[59948]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 7. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.

8/20/12 8:50:50.384 AM System Preferences[59948]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 7. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.

8/20/12 8:50:52.498 AM System Preferences[59948]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 7. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.

8/20/12 8:51:08.269 AM System Preferences[59948]: Cannot call setInetDServiceEnabled:enabled without first being authenticated

8/20/12 8:51:11.949 AM ntpd[59960]: proto: precision = 1.000 usec

8/20/12 8:52:21.898 AM System Preferences[59948]: AppleClockExtra ERROR: CoreMenuExtraAddMenuExtra failed: -4956

8/20/12 8:52:37.919 AM System Preferences[59948]: AppleClockExtra ERROR: We requested to add the menu extra but the clock doesn't seem to be visible

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Answer 6

Linc Davis

Level 10

209,535 points

Aug 20, 2012 6:28 AM in response to jbostick

Select  ▹ System Preferences ▹ Language & Text ▹ Format ▹ Region: your country. Then try the Date & Time preference pane again.

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Answer 7

jbostick Author

Level 1

1 points

Aug 20, 2012 7:27 AM in response to Linc Davis

All language and region preferences were already set correctly.

Reply

Answer 8

Linc Davis

Level 10

209,535 points

Aug 20, 2012 11:54 AM in response to jbostick

Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.

These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.

Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.

Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.

Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

Launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.

When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.

Step 1

Copy or drag — do not type — the line below into the Terminal window, then press return:

kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'

Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.

Step 2

Repeat with this line:

sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'

This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.

Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.

Step 3

launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'

Step 4

ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null

Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.

Step 5

osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null

Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.

You can then quit Terminal.

Reply

Answer 9

Linc Davis

Level 10

209,535 points

Aug 20, 2012 11:54 AM in response to Linc Davis

Previous message updated after posting. Disregard original.

Reply

Answer 10

jbostick Author

Level 1

1 points

Aug 22, 2012 7:20 AM in response to Linc Davis

Below are teh results from the five steps you recommended above.

Note that these steps were conducted during a time freeze. It's 10:19 am. The clock is currently frozen at 9:31 am.

Step 1

kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'

com.avatron.AVExVideo (1.6.5)

com.avatron.AVExFramebuffer (1.6.5)

Step 2

sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfi x|x)/{print $3}'

WARNING: Improper use of the sudo command could lead to data loss

or the deletion of important system files. Please double-check your

typing when using sudo. Type "man sudo" for more information.

To proceed, enter your password, or type Ctrl-C to abort.

Password:

com.WesternDigital.WDSmartWareD

com.wdc.WDDMservice

com.microsoft.office.licensing.helper

com.adobe.versioncueCS3

com.adobe.SwitchBoard

com.adobe.fpsaud

Step 3

launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'

com.fiplab.TabForGoogle-Helper

com.puredigitaltechnologies.FlipShareAutoRun

com.zeobit.MacKeeper.Helper

com.intego.virusbarrierexpress.agent

com.google.keystone.user.agent

com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109

com.adobe.AAM.Scheduler-1.0

Step 4

ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts 2> /dev/null

/Library/Components:

/Library/Extensions:

/Library/Frameworks:

AECore.framework

AEProfiling.framework

AERegistration.framework

Adobe AIR.framework

AudioMixEngine.framework

Compressor.framework

DivX Toolkit.framework

FxPlug.framework

HPDeviceModel.framework

HPPml.framework

HPServicesInterface.framework

HPSmartPrint.framework

MediaServerAPI.framework

Motion.framework

NyxAudioAnalysis.framework

PluginManager.framework

ProFX.framework

ProMetadataSupport.framework

Qmaster.framework

TSLicense.framework

WesternDigital

cisco-vpnclient.framework

iTunesLibrary.framework

/Library/Input Methods:

/Library/InputManagers:

Smart Crash Reports

/Library/Internet Plug-Ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

AmazonMP3DownloaderPlugin.plugin

ContentUploaderPlugin.plugin

DivXBrowserPlugin.plugin

EPPEX Plugin.plugin

Flash Player.plugin

Flip4Mac WMV Plugin.plugin

Google Earth Web Plug-in.plugin

JavaAppletPlugin.plugin

OfficeLiveBrowserPlugin.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

SharePointBrowserPlugin.plugin

SharePointWebKitPlugin.webplugin

Silverlight.plugin

Yahoo! Installer 3.plugin

flashplayer.xpt

iPhotoPhotocast.plugin

npUpload.xpt

npdivx.xpt

nsIQTScriptablePlugin.xpt

/Library/Keyboard Layouts:

/Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.puredigitaltechnologies.FlipShare.AutoRun.plist

/Library/LaunchDaemons:

com.WesternDigital.WDSmartWareD.plist

com.adobe.SwitchBoard.plist

com.adobe.fpsaud.plist

com.adobe.versioncueCS3.plist

com.microsoft.office.licensing.helper.plist

com.wdc.WDDMservice.plist

/Library/PreferencePanes:

3ivxPrefPane.prefPane

Air Display Preferences.prefPane

Apple Qmaster.prefPane

DivX.prefPane

Flash Player.prefPane

Flip4Mac WMV.prefPane

Growl.prefPane

Launchpad-Control-1.prefPane

Launchpad-Control.prefPane

VersionCueCS3.prefPane

/Library/PrivilegedHelperTools:

com.microsoft.office.licensing.helper

/Library/QuickLook:

GBQLGenerator.qlgenerator

iBooksAuthor.qlgenerator

iWork.qlgenerator

/Library/QuickTime:

AppleHDVCodec.component

AppleIntermediateCodec.component

AppleMPEG2Codec.component

AppleProRes422.component

DVCPROHDCodec.component

DVCPROHDMuxer.component

DVCPROHDVideoDigitizer.component

DVCPROHDVideoOutput.component

DVCPROHDVideoOutputClock.component

DVCPROHDVideoOutputCodec.component

DesktopVideoOut.component

DivX Decoder.component

DivX Encoder.component

FCP Uncompressed 422.component

FLV.component

Flip4Mac WMV Advanced.component

Flip4Mac WMV Export.component

Flip4Mac WMV Import.component

IMXCodec.component

LiveType.component

Motion.component

/Library/ScriptingAdditions:

Adobe Unit Types.osax

/Library/Spotlight:

GBSpotlightImporter.mdimporter

Microsoft Office.mdimporter

iBooksAuthor.mdimporter

iWork.mdimporter

/Library/StartupItems:

Qmaster

comapcpcpestart

/etc/mach_init.d:

/etc/mach_init_per_login_session.d:

/etc/mach_init_per_user.d:

com.adobe.SwitchBoard.monitor.plist

Library/Address Book Plug-Ins:

AdiumAddressBookAction_AIM.scpt

AdiumAddressBookAction_ICQ.scpt

AdiumAddressBookAction_Jabber.scpt

AdiumAddressBookAction_MSN.scpt

AdiumAddressBookAction_SMS.scpt

AdiumAddressBookAction_Yahoo.scpt

SkypeABDialer.bundle

SkypeABSMS.bundle

Library/Fonts:

.DS_Store

ACasAltBol

ACasAltBolIta

ACasAltIta

ACasAltReg

ACasAltSem

ACasAltSemIta

ACasBol

ACasBolIta

ACasBolItaOsF

ACasBolOsF

ACasExpBol

ACasExpBolIta

ACasExpIta

ACasExpReg

ACasExpSem

ACasExpSemIta

ACasIta

ACasItaOsF

ACasOrn

ACasReg

ACasRegSC

ACasSem

ACasSemIta

ACasSemItaOsF

ACasSemSC

ACasSwaBolIta

ACasSwaIta

ACasSwaSemIta

ACaslonPro-Bold.otf

ACaslonPro-BoldItalic.otf

ACaslonPro-Italic.otf

ACaslonPro-Regular.otf

ACaslonPro-Semibold.otf

ACaslonPro-SemiboldItalic.otf

AG Book Rounded

AG Book Stencil

AG Old Face

AG Schoolbook

AGATHODA.TTF

AGBooRouBol

AGBooRouBolCn

AGBooRouBolCnOut

AGBooRouBolOut

AGBooRouMed

AGBooRouMedOut

AGBooRouReg

AGBooSte

AGOldFacBol

AGOldFacBolOut

AGOldFacMed

AGOldFacOut

AGOldFacReg

AGOldFacSha

AGSchMed

AGSchMedA

AGSchReg

AGSchRegA

AGaramondPro-Bold.otf

AGaramondPro-BoldItalic.otf

AGaramondPro-Italic.otf

AGaramondPro-Regular.otf

ALCHEM__.TTF

ANGERTH.TTF

ASTRO.TTF

ATEB.TTF

ATEBI.TTF

ATEI.TTF

ATEN.TTF

AacheBol

Aachen

Adobe Caslon

Adobe Caslon Expert

Adobe Wood Type Ornaments 1

AdobeArabic-Bold.otf

AdobeArabic-BoldItalic.otf

AdobeArabic-Italic.otf

AdobeArabic-Regular.otf

AdobeDevanagari-Bold.otf

AdobeDevanagari-BoldItalic.otf

AdobeDevanagari-Italic.otf

AdobeDevanagari-Regular.otf

AdobeFanHeitiStd-Bold.otf

AdobeFangsongStd-Regular.otf

AdobeGothicStd-Bold.otf

AdobeHebrew-Bold.otf

AdobeHebrew-BoldItalic.otf

AdobeHebrew-Italic.otf

AdobeHebrew-Regular.otf

AdobeHeitiStd-Regular.otf

AdobeKaitiStd-Regular.otf

AdobeMingStd-Light.otf

AdobeMyungjoStd-Medium.otf

AdobeNaskh-Medium.otf

AdobeSongStd-Light.otf

AkzidGroBEBol

AkzidGroBEBolCn

AkzidGroBEBolEx

AkzidGroBEBolExIt

AkzidGroBEBolIt

AkzidGroBECn

AkzidGroBEEx

AkzidGroBEIt

AkzidGroBELig

AkzidGroBELigCn

AkzidGroBELigEx

AkzidGroBELigOsF

AkzidGroBEMd

AkzidGroBEMdCn

AkzidGroBEMdCnIt

AkzidGroBEMdEx

AkzidGroBEMdIt

AkzidGroBEReg

AkzidGroBESup

AkzidGroBEXBd

AkzidGroBEXBdCn

AkzidGroBEXBdCnIt

AlberMT

AlberMTIta

AlberMTLig

Albertus MT

Aldus

AldusIta

AldusItaOsF

AldusRom

AldusRomSC

Ameri

AmeriBol

AmeriExtBol

AmeriIta

Americana

Amigo

Amigo.

Anna

AntiqOliBla

AntiqOliBol

AntiqOliBolCon

AntiqOliCom

AntiqOliIta

AntiqOliLig

AntiqOliNor

AntiqOliNorIta

AntiqOliRom

Antique Olive 1

Antique Olive 2

ApollMT

ApollMTExp

ApollMTIta

ApollMTItaExp

ApollMTItaOsF

ApollMTSC

ApollMTSemBol

ApollMTSemBolExp

ApollMTSemBolOsF

Apollo

Arcad

ArcadA

Arcadia

AriadRom

Ariadne

ArnolBoe

Arnold Boecklin

AshleScrMT

Ashley Script

Audio Pi

AudioLHPi

Aurio

AurioBla

AurioBlaIta

AurioBol

AurioBolIta

AurioIta

Auriol

AveniBla

AveniBlaObl

AveniBoo

AveniBooObl

AveniHea

AveniHeaObl

AveniLig

AveniLigObl

AveniMed

AveniMedObl

AveniObl

AveniRom

Avenir 1

Avenir 2

Baker Signet

BakerSig

Banco

Banco.

BarmeBol

BarmeExtBol

BarmeMed

BarmeReg

Barmeno

BaskeBEBol

BaskeBEIta

BaskeBEMed

BaskeBEMedIta

BaskeBEReg

BaskeBooIta

BaskeBooMed

BaskeBooMedIta

BaskeBooReg

BaskeCyrBol

BaskeCyrInc

BaskeCyrUpr

Baskerville Cyrillic

Bauer Bodoni 1

Bauer Bodoni 2

Bauer Bodoni SC+OsF

BauerBodBla

BauerBodBlaCon

BauerBodBlaIta

BauerBodBol

BauerBodBolCon

BauerBodBolIta

BauerBodBolItaOsF

BauerBodBolOsF

BauerBodIta

BauerBodItaOsF

BauerBodRom

BauerBodRomSC

BauhaBol

BauhaDem

BauhaHea

BauhaLig

BauhaMed

Beesk

Bell Centennial

Bell Gothic

BellCenAdd

BellCenBolLis

BellCenBolLisAlt

BellCenNamAndNum

BellCenSubCap

BellGotBla

BellGotBol

BellGotLig

Belle

Bellevue

Belwe

BelweBol

BelweCon

BelweLig

BelweMed

Bembo

Bembo 1

Bembo 2

Bembo Expert

BemboBol

BemboBolExp

BemboBolIta

BemboBolItaExp

BemboBolItaOsF

BemboBolOsF

BemboExp

BemboExtBol

BemboExtBolExp

BemboExtBolIta

BemboExtBolItaExp

BemboExtBolItaOsF

BemboExtBolOsF

BemboIta

BemboItaExp

BemboItaOsF

BemboSC

BemboSem

BemboSemExp

BemboSemIta

BemboSemItaExp

BemboSemItaOsF

BemboSemOsF

BenguGotBol

BenguGotBolObl

BenguGotBoo

BenguGotBooObl

BenguGotHea

BenguGotHeaObl

BenguGotMed

BenguGotMedObl

BerkeBla

BerkeBlaIta

BerkeBol

BerkeBolIta

BerkeBoo

BerkeBooIta

BerkeIta

BerkeMed

BerliBol

BerliBolIta

BerliGroLig

BerliGroMed

BerliIta

BerliRom

Berliner Grotesk

Berling

BernhModBol

BernhModBolIta

BernhModIta

BernhModRom

Bernhard Modern

Berthold Akzidenz Grotesk

Berthold Akzidenz Grotesk Cond

Berthold Akzidenz Grotesk Ext

Berthold Baskerville

Berthold Baskerville Book

Berthold Bodoni Antiqua

Berthold Bodoni Antiqua Cond

Berthold Bodoni Antiqua Expert

Biffo

BiffoMT

Birch

Birch.

BirchStd.otf

Black

Blackoak

BlackoakStd.otf

Block

BlockBECon

BlockBEExtCn

BlockBEExtCnIt

BlockBEHea

BlockBEIta

BlockBEReg

Bodon

BodonBEBol

BodonBEBolCn

BodonBEBolCnIta

BodonBEBolExp

BodonBEBolIta

BodonBEBolItaExp

BodonBEBolItaOsF

BodonBEBolOsF

BodonBECnIta

BodonBECon

BodonBEIta

BodonBEItaExp

BodonBEItaOsF

BodonBELig

BodonBELigExp

BodonBELigIta

BodonBELigItaExp

BodonBELigItaOsF

BodonBELigSC

BodonBEMed

BodonBEMedCn

BodonBEMedCnIta

BodonBEMedExp

BodonBEMedIta

BodonBEMedItaExp

BodonBEMedItaOsF

BodonBEMedSC

BodonBEReg

BodonBERegExp

BodonBERegSC

BodonBol

BodonBolCon

BodonBolIta

BodonBoo

BodonBooIta

BodonIta

BodonOldFacBEBol

BodonOldFacBEBolExp

BodonOldFacBEBolItExp

BodonOldFacBEBolItOsF

BodonOldFacBEBolIta

BodonOldFacBEBolOsF

BodonOldFacBEIta

BodonOldFacBEItaExp

BodonOldFacBEItaSC

BodonOldFacBEMed

BodonOldFacBEMedExp

BodonOldFacBEMedItExp

BodonOldFacBEMedItOsF

BodonOldFacBEMedIta

BodonOldFacBEMedSC

BodonOldFacBEReg

BodonOldFacBERegExp

BodonOldFacBERegSC

BodonPos

BodonPosCom

BodonPosIta

Bodoni 1

Bodoni 2

Bodoni Old Face

Bodoni Old Face Expert

Boton

BotonBol

BotonBolIta

BotonIta

BotonLig

BotonLigIta

BotonMed

BotonMedIta

BotonReg

Boule

Boulevard

Brush Script

BrushScr

BrushScriptStd.otf

BundePiOne

BundePiThr

BundePiTwo

Bundesbahn Pi

CELTIBER.TTF

CHEMSYM.TTF

CIRTH.TTF

CaeciBol

CaeciBolIta

CaeciBolItaOsF

CaeciBolItaSC

CaeciBolOsF

CaeciBolSC

CaeciHea

CaeciHeaIta

CaeciHeaItaOsF

CaeciHeaItaSC

CaeciHeaOsF

CaeciHeaSC

CaeciIta

CaeciItaOsF

CaeciItaSC

CaeciLig

CaeciLigIta

CaeciLigItaOsF

CaeciLigItaSC

CaeciLigOsF

CaeciLigSC

CaeciRom

CaeciRomOsF

CaeciRomSC

CafliScrBol

CafliScrMM

CafliScrMMAlt

CafliScrMMSw

CafliScrReg

Caflisch Script MM

CaflischScript

CalveMT

CalveMTBol

CalveMTLig

Calvert

CandiBol

CandiIta

CandiRom

Candida

CantoMT

CantoMTBol

CantoMTBolIta

CantoMTExtBol

CantoMTExtBolIta

CantoMTIta

CantoMTLig

CantoMTLigIta

CantoMTSemBol

CantoMTSemBolIta

Cantoria 1

Cantoria 2

CaravLHFou

CaravLHOne

CaravLHThr

CaravLHTwo

Caravan Borders

Carol

CarolDfr

Carolina

Carta

Carta.

CascaScr

Cascade

CasloBooBEBol

CasloBooBEBolExp

CasloBooBEBolOsF

CasloBooBEIta

CasloBooBEItaExp

CasloBooBEItaOsF

CasloBooBEMed

CasloBooBEMedExp

CasloBooBEMedSC

CasloBooBEReg

CasloBooBERegExp

CasloBooBERegSC

CasloFivForIta

CasloFivForItaOsF

CasloFivForRom

CasloFivForRomSC

CasloOpeFac

CasloThrIta

CasloThrItaOsF

CasloThrRom

CasloThrRomSC

CasloTwoTweFouBla

CasloTwoTweFouBlaIt

CasloTwoTweFouBol

CasloTwoTweFouBolIt

CasloTwoTweFouBoo

CasloTwoTweFouBooIt

CasloTwoTweFouMed

CasloTwoTweFouMedIt

Caslon 3

Caslon 3 SC+OsF

Caslon 540

Caslon 540 SC+OsF

Caslon Book BE

Caslon Book BE Expert

Caslon Open Face

Ceriph0553.ttf

Ceriph0554.ttf

Ceriph0555.ttf

Ceriph0556.ttf

Ceriph0563.ttf

Ceriph0564.ttf

Ceriph0755.ttf

Ceriph0756.ttf

Ceriph0763.ttf

Ceriph0764.ttf

Ceriph0765.ttf

Ceriph0766.ttf

ChaparralPro-Bold.otf

ChaparralPro-BoldIt.otf

ChaparralPro-Italic.otf

ChaparralPro-Light.otf

ChaparralPro-LightIt.otf

ChaparralPro-Regular.otf

CharlemagneStd-Bold.otf

CharlemagneStd-Regular.otf

Cheq

Cheq.

Classic1065.ttf

Classic1066.ttf

CooperBlackStd-Italic.otf

CooperBlackStd.otf

Copy0855.ttf

Copy0856.ttf

Copy0865.ttf

Copy0866.ttf

Copy0955.ttf

Copy0956.ttf

Copy0965.ttf

Copy0966.ttf

Copy1055.ttf

Copy1056.ttf

Copy1065.ttf

Copy1066.ttf

DSASYMB.TTF

DS_Celtic_Border-1.ttf

EuropPiFou

EuropPiOne

EuropPiThr

EuropPiTwo

European Pi

FF Meta-Hairline

FF Meta-HairlineExpert

FF Meta-HairlineLF

FF Meta-Light

FF Meta-LightExpert

FF Meta-LightLF

FF Meta-Thin

FF Meta-ThinExpert

FF Meta-ThinLF

FF MetaBlack-Caps

FF MetaBlack-CapsExpert

FF MetaBlack-Expert

FF MetaBlack-Italic

FF MetaBlack-ItalicCaps

FF MetaBlack-ItalicCapsExpert

FF MetaBlack-ItalicExpert

FF MetaBlack-Roman

FF MetaBlackLF-Caps

FF MetaBlackLF-Italic

FF MetaBlackLF-ItalicCaps

FF MetaBlackLF-Roman

FF MetaBold-Caps

FF MetaBold-CapsExpert

FF MetaBold-Expert

FF MetaBold-Italic

FF MetaBold-ItalicCaps

FF MetaBold-ItalicCapsExpert

FF MetaBold-ItalicExpert

FF MetaBold-Roman

FF MetaBoldLF-Caps

FF MetaBoldLF-Italic

FF MetaBoldLF-ItalicCaps

FF MetaBoldLF-Roman

FF MetaBook-Caps

FF MetaBook-CapsExpert

FF MetaBook-Expert

FF MetaBook-Italic

FF MetaBook-ItalicCapsExpert

FF MetaBook-ItalicExpert

FF MetaBook-Roman

FF MetaBookLF-Caps

FF MetaBookLF-Italic

FF MetaBookLF-ItalicCaps

FF MetaBookLF-Roman

FF MetaCondBlack-Expert

FF MetaCondBlack-Roman

FF MetaCondBlackLF-Roman

FF MetaCondBold-Expert

FF MetaCondBold-Roman

FF MetaCondBook-Expert

FF MetaCondBook-Roman

FF MetaCondBookLF-Roman

FF MetaCondExtraBold-Expert

FF MetaCondExtraBold-Roman

FF MetaCondExtraBoldLF-Roman

FF MetaCondMedium-Expert

FF MetaCondMedium-Roman

FF MetaCondMediumLF-Roman

FF MetaCondNormal-Expert

FF MetaCondNormal-Roman

FF MetaCondNormalLF-Roman

FF MetaMedium-Caps

FF MetaMedium-CapsExpert

FF MetaMedium-Expert

FF MetaMedium-Italic

FF MetaMedium-ItalicCaps

FF MetaMedium-ItalicCapsExpert

FF MetaMedium-ItalicExpert

FF MetaMedium-Roman

FF MetaMediumLF-Caps

FF MetaMediumLF-Italic

FF MetaMediumLF-ItalicCap

FF MetaMediumLF-Roman

FF MetaNormal-Caps

FF MetaNormal-CapsExpert

FF MetaNormal-Italic

FF MetaNormal-ItalicCaps

FF MetaNormal-ItalicCapsExpert

FF MetaNormal-ItalicExpert

FF MetaNormal-Roman

FF MetaNormalLF-Caps

FF MetaNormalLF-Italic

FF MetaNormalLF-ItalicCaps

FF MetaNormalLF-Roman

FanjLeod.TTF

Fanjofey.ttf

Firstv2p.ttf

GEZODIAC.TTF

GiddyupStd.otf

Header0865.ttf

Header0866.ttf

Header0867.ttf

Header0868.ttf

Header1767.ttf

Header1768.ttf

HelveFra

HelveFraBol

Helvetica Fractions

HoboStd.otf

Hooge0455.ttf

Hooge0456.ttf

Hooge0465.ttf

Hooge0466.ttf

Hooge0553.ttf

Hooge0554.ttf

Hooge0555.ttf

Hooge0556.ttf

Hooge0557.ttf

Hooge0558.ttf

Hooge0563.ttf

Hooge0564.ttf

Hooge0565.ttf

Hooge0566.ttf

Hooge0655.ttf

Hooge0656.ttf

Hooge0665.ttf

Hooge0666.ttf

ITC Anna

ITC Avant Garde Gothic MM

ITC Bauhaus

ITC Beesknees

ITC Benguiat Gothic

ITC Berkeley Oldstyle

ITC Caslon 224

ITC New Baskerville

ITC New Baskerville SC+OsF

ITC Zapf Dingbats

ITCAvaGarMM

ITCAvaGarMMObl

Iso0865.ttf

Iso0866.ttf

Italic0855.ttf

Italic0856.ttf

Italic0865.ttf

Italic0866.ttf

KozGoPr6N-Bold.otf

KozGoPr6N-ExtraLight.otf

KozGoPr6N-Heavy.otf

KozGoPr6N-Light.otf

KozGoPr6N-Medium.otf

KozGoPr6N-Regular.otf

KozGoPro-Bold.otf

KozGoPro-ExtraLight.otf

KozGoPro-Heavy.otf

KozGoPro-Light.otf

KozGoPro-Medium.otf

KozGoPro-Regular.otf

KozMinPr6N-Bold.otf

KozMinPr6N-ExtraLight.otf

KozMinPr6N-Heavy.otf

KozMinPr6N-Light.otf

KozMinPr6N-Medium.otf

KozMinPr6N-Regular.otf

KozMinPro-Bold.otf

KozMinPro-ExtraLight.otf

KozMinPro-Heavy.otf

KozMinPro-Light.otf

KozMinPro-Medium.otf

KozMinPro-Regular.otf

Kroeger0455.ttf

Kroeger0456.ttf

Kroeger0465.ttf

Kroeger0466.ttf

Kroeger0553.ttf

Kroeger0554.ttf

Kroeger0555.ttf

Kroeger0556.ttf

Kroeger0557.ttf

Kroeger0558.ttf

Kroeger0563.ttf

Kroeger0564.ttf

Kroeger0565.ttf

Kroeger0566.ttf

Kroeger0655.ttf

Kroeger0656.ttf

Kroeger0665.ttf

Kroeger0666.ttf

Kroeger0755.ttf

Kroeger0756.ttf

Kroeger0765.ttf

Kroeger0766.ttf

LAstPiOne

LAstPiTwo

LDecPiOne

LDecPiTwo

LHolPiOne

LHolPiThr

LHolPiTwo

Lettau0655.ttf

Lettau0656.ttf

LetterGothicStd-Bold.otf

LetterGothicStd-BoldSlanted.otf

LetterGothicStd-Slanted.otf

LetterGothicStd.otf

Linotype Astrology Pi

Linotype Decoration Pi

Linotype Holiday Pi

LithosPro-Black.otf

LithosPro-Bold.otf

LithosPro-Regular.otf

MesquiteStd.otf

MetaBlaCap

MetaBlaCapExp

MetaBlaExp

MetaBlaIta

MetaBlaItaCap

MetaBlaItaCapExp

MetaBlaItaExp

MetaBlaLFCap

MetaBlaLFIta

MetaBlaLFItaCap

MetaBlaLFRom

MetaBlaRom

MetaBolCap

MetaBolCapExp

MetaBolExp

MetaBolIta

MetaBolItaCap

MetaBolItaCapExp

MetaBolItaExp

MetaBolLFCap

MetaBolLFIta

MetaBolLFItaCap

MetaBolLFRom

MetaBolRom

MetaBooCap

MetaBooCapExp

MetaBooExp

MetaBooIta

MetaBooItaCapExp

MetaBooItaExp

MetaBooLFCap

MetaBooLFIta

MetaBooLFItaCap

MetaBooLFRom

MetaBooRom

MetaConBlaExp

MetaConBlaLFRom

MetaConBlaRom

MetaConBolExp

MetaConBolLFRom

MetaConBooExp

MetaConBooLFRom

MetaConBooRom

MetaConExtBolExp

MetaConExtBolLFRom

MetaConExtBolRom

MetaConMedExp

MetaConMedLFRom

MetaConMedRom

MetaConNorExp

MetaConNorLFRom

MetaConNorRom

MetaHai

MetaHaiExp

MetaHaiLF

MetaLig

MetaLigExp

MetaLigLF

MetaMedCap

MetaMedCapExp

MetaMedExp

MetaMedIta

MetaMedItaCap

MetaMedItaCapExp

MetaMedItaExp

MetaMedLFCap

MetaMedLFIta

MetaMedLFItaCap

MetaMedLFRom

MetaMedRom

MetaNorCap

MetaNorCapExp

MetaNorIta

MetaNorItaCap

MetaNorItaCapExp

MetaNorItaExp

MetaNorLFCap

MetaNorLFIta

MetaNorLFItaCap

MetaNorLFRom

MetaNorRom

MetaThi

MetaThiExp

MetaThiLF

MinionPro-Bold.otf

MinionPro-BoldCn.otf

MinionPro-BoldCnIt.otf

MinionPro-BoldIt.otf

MinionPro-It.otf

MinionPro-Medium.otf

MinionPro-MediumIt.otf

MinionPro-Regular.otf

MinionPro-Semibold.otf

MinionPro-SemiboldIt.otf

Mono0755.ttf

Mono0756.ttf

Mono0765.ttf

Mono0766.ttf

Mono0855.ttf

Mono0856.ttf

Monoeger0555.ttf

Monoeger0556.ttf

Monooge0555.ttf

Monooge0556.ttf

MyriadArabic-Bold.otf

MyriadArabic-BoldIt.otf

MyriadArabic-It.otf

MyriadArabic-Regular.otf

MyriadHebrew-Bold.otf

MyriadHebrew-BoldIt.otf

MyriadHebrew-It.otf

MyriadHebrew-Regular.otf

MyriadPro-Bold.otf

MyriadPro-BoldCond.otf

MyriadPro-BoldCondIt.otf

MyriadPro-BoldIt.otf

MyriadPro-Cond.otf

MyriadPro-CondIt.otf

MyriadPro-It.otf

MyriadPro-Light.otf

MyriadPro-LightIt.otf

MyriadPro-Regular.otf

MyriadPro-Semibold.otf

MyriadPro-SemiboldIt.otf

MyriadStd-Sketch.otf

MyriadStd-Tilt.otf

NANDURIA.TTF

New Aster

New Berolina

NewAst

NewAstBla

NewAstBlaIta

NewAstBol

NewAstBolIta

NewAstIta

NewAstSemBol

NewAstSemBolIta

NewBasBol

NewBasBolIta

NewBasBolItaOsF

NewBasBolSC

NewBasIta

NewBasItaOsF

NewBasRom

NewBasSC

NewBerMT

NewsGothicStd-Bold.otf

NewsGothicStd-BoldOblique.otf

NewsGothicStd-Oblique.otf

NewsGothicStd.otf

NuevaStd-Bold.otf

NuevaStd-BoldCond.otf

NuevaStd-BoldCondItalic.otf

NuevaStd-BoldItalic.otf

NuevaStd-Cond.otf

NuevaStd-CondItalic.otf

NuevaStd-Italic.otf

NuevaStd-Light.otf

NuevaStd-LightItalic.otf

NuevaStd-Regular.otf

OCRAStd.otf

OXFOR___.TTF

Odinson Light.ttf

Odinson Outline.ttf

Odinson.ttf

Og.TTF

OratorStd-Slanted.otf

OratorStd.otf

PICTSWRL.TTF

PMN Caecilia

PMN Caecilia SC

PR-VA___.TTF

PRVIRG__.TTF

PoplarStd.otf

PrestigeEliteStd-Bd.otf

RNSTONE.TTF

RQ.TTF

RosewoodStd-Fill.otf

RosewoodStd-Regular.otf

RyoDispPlusN-Bold.otf

RyoDispPlusN-ExtraBold.otf

RyoDispPlusN-Heavy.otf

RyoDispPlusN-Medium.otf

RyoDispPlusN-SemiBold.otf

RyoGothicPlusN-Bold.otf

RyoGothicPlusN-ExtraLight.otf

RyoGothicPlusN-Heavy.otf

RyoGothicPlusN-Light.otf

RyoGothicPlusN-Medium.otf

RyoGothicPlusN-Regular.otf

RyoGothicPlusN-UltraHeavy.otf

RyoTextPlusN-ExtraLight.otf

RyoTextPlusN-Light.otf

RyoTextPlusN-Medium.otf

RyoTextPlusN-Regular.otf

Schoenecker1055.ttf

Schoenecker1056.ttf

Schoenecker1065.ttf

Schoenecker1066.ttf

Sonat

Sonata

Standard0751.ttf

Standard0752.ttf

Standard0753.ttf

Standard0754.ttf

Standard0755.ttf

Standard0756.ttf

Standard0757.ttf

Standard0758.ttf

Standard0763.ttf

Standard0764.ttf

Standard0765.ttf

Standard0766.ttf

Standard0955.ttf

Standard0956.ttf

Standard0965.ttf

Standard0966.ttf

StencilStd.otf

TektonPro-Bold.otf

TektonPro-BoldCond.otf

TektonPro-BoldExt.otf

TektonPro-BoldObl.otf

TrajanPro-Bold.otf

TrajanPro-Regular.otf

Type0755.ttf

Type0756.ttf

Uni0553.ttf

Uni0554.ttf

Uni0563.ttf

Uni0564.ttf

WarniLHPi

Warning Pi

Widget.ttf

WoodtOrnOne

ZHAYAD.TTF

ZapfDin

elvencommonspeak.ttf

firstv2.ttf

firstv2c.ttf

firstv2e.ttf

firstv2i.ttf

firstv2l.ttf

firstv2s.ttf

fonts.list

fonts.scale

hobbiton.ttf

hobbitonbrushhand.ttf

rune.ttf

spranq_eco_sans_regular.ttf

theban.ttf

Library/Frameworks:

Library/Input Methods:

.localized

Library/Internet Plug-Ins:

EvernoteSafariClipperPlugin.webplugin

Move-Media-Player.plugin

WebEx.plugin

WebEx64.plugin

fbplugin_1_0_1.plugin

Library/Keyboard Layouts:

Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.63C4874E-13D5-4636-8449-0CD 184A94F8C.plist

com.apple.FolderActions.enabled.plist

com.apple.FolderActions.folders.plist

com.google.keystone.agent.plist

com.intego.virusbarrierexpress.agent.plist

com.zeobit.MacKeeper.Helper.plist

Library/PreferencePanes:

.localized

MusicManager.prefPane

Step 5

osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null

Snagit, iTunesHelper, Mechanical Clock 3D Lite, DiskLed, AirPort Base Station Agent, EEventManager, Snatch Server, EvernoteHelper, GrowlHelperApp, Caffeine, AdobeResourceSynchronizer, Cloud, SpeechSynthesisServer, MouseWizard, Tab for Google+, AirDisplayStatusItem, ScreenCapture, Music Manager, Aquarium Live lite, Dropbox, StatusMenu

Reply

Answer 11

jbostick Author

Level 1

1 points

Aug 22, 2012 7:25 AM in response to jbostick

Some Added info. Here's the console data at the point where the clock time freeze happened

8/22/12 9:12:03.546 AM coreservicesd[63]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationReady to notificationID=165

8/22/12 9:31:39.773 AM Finder[178]: --ImageKit Error: IKCacheDatabase::entryAtIndex - bad index

8/22/12 9:31:39.774 AM Finder[178]: --ImageKit Error: IKCacheDatabase::entryAtIndex - bad index

8/22/12 9:31:39.775 AM Finder[178]: --ImageKit Error: IKCacheDatabase::entryAtIndex - bad index

8/22/12 9:31:39.776 AM Finder[178]: --ImageKit Error: IKCacheDatabase::entryAtIndex - bad index

8/22/12 9:35:03.598 AM SyncServer[17173]: [0x7fe789c0bf00] |DataManager|Warning| Client com.apple.Mail sync alert tool path /System/Library/Frameworks/Message.framework/Resources/MailSync does not exist.

Reply

Answer 12

Linc Davis

Level 10

209,535 points

Aug 22, 2012 7:54 AM in response to jbostick

Back up all data.

Remove the "MacKeeper" crapware as follows.

Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions, nor do I intend to repeat the test.

IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

In the Finder, select Go ▹ Applications from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. A dialog will pop up asking why you want to uninstall it. You don't have to provide that information. Enter anything you like in the text box, then click the Uninstall button. All the functional components of the software will be deleted. That's the only useful feature of "MacKeeper:" it deletes itself. Reboot.

Do not try to uninstall by dragging the MacKeeper icon in the Dock or the LaunchPad to the Trash.

Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” or "utilities." With very few exceptions, this kind of material is useless, or worse than useless.

The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.

The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.

Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and the support article linked below for instructions. If Font Book finds any issues, resolve them, then boot in safe mode* (by holding down the shift key at the startup chime) to rebuild the font caches. Boot again as usual and test.

Mac 101: Font Book

*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode. In that case only, after running Font Book, launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.

Drag or copy — do not type — the following line into the Terminal window, then press return:

sudo atsutil databases -remove

You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. After running the command, reboot as usual.

Reply

Answer 13

jbostick Author

Level 1

1 points

Aug 22, 2012 3:15 PM in response to Linc Davis

OK, SO I did the steps you suggested. I did find a few font isues that are remedied now. I didn't find any traces of MacKeeper anywhere on my system. It wasnt in the applications and spotlight found no files. I have no idea why it shows up in the info above. I had it at one point but uninstalled it almost immediately and that was at least a year ago. I did uninstall a few dubious applications that fit your "crapware" description. We'll see what happens with the clock tomorrow.

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Answer 14

jbostick Author

Level 1

1 points

Aug 24, 2012 5:12 AM in response to Linc Davis

The problem is still happening. It's 8:08 AM and the clock thinks it's 7:47 AM. When I hover over the clock in the menu bar I get the spinning beachball. Access to the time/date system preferences craches. Here's more console data.

It really seems like this is a MountainLion bug. It started immediately after I upgraded. And it looks like there's a Moutain Lion patch in the app store today. I'll install that and see if it fixes my issues.

8/24/12 7:45:06.000 AM kernel[0]: memorystatus_thread: idle exiting pid 28982 [xpcd]

8/24/12 7:47:22.923 AM com.apple.backupd[33134]: Starting automatic backup

8/24/12 7:47:23.580 AM com.apple.backupd[33134]: Backing up to: /Volumes/Time Machine/Backups.backupdb

8/24/12 7:47:50.953 AM com.apple.backupd[33134]: Using file event preflight for Music and Media

8/24/12 7:47:50.973 AM com.apple.backupd[33134]: Will copy (Zero KB) from Music and Media

8/24/12 7:47:50.974 AM com.apple.backupd[33134]: Using file event preflight for Macintosh HD

8/24/12 7:47:51.104 AM com.apple.backupd[33134]: Will copy (11.9 MB) from Macintosh HD

8/24/12 7:47:51.108 AM com.apple.backupd[33134]: Using file event preflight for Annex

8/24/12 7:47:51.108 AM com.apple.backupd[33134]: Will copy (Zero KB) from Annex

8/24/12 7:47:51.109 AM com.apple.backupd[33134]: Found 124 files (11.9 MB) needing backup

8/24/12 7:47:51.155 AM com.apple.backupd[33134]: 2.01 GB required (including padding), 551.74 GB available

8/24/12 7:47:52.837 AM com.apple.backupd[33134]: Copied 7 files (Zero KB) from volume Music and Media.

8/24/12 7:48:07.376 AM com.apple.backupd[33134]: Copied 2195 files (12.4 MB) from volume Macintosh HD.

8/24/12 7:48:09.060 AM com.apple.backupd[33134]: Copied 2415 files (12.4 MB) from volume Annex.

8/24/12 7:48:09.077 AM com.apple.backupd[33134]: Using file event preflight for Macintosh HD

8/24/12 7:48:09.087 AM com.apple.backupd[33134]: Will copy (73 KB) from Macintosh HD

8/24/12 7:48:09.128 AM com.apple.backupd[33134]: Found 35 files (73 KB) needing backup

8/24/12 7:48:09.129 AM com.apple.backupd[33134]: 2 GB required (including padding), 551.72 GB available

8/24/12 7:48:10.522 AM com.apple.backupd[33134]: Copied 7 files (Zero KB) from volume Music and Media.

8/24/12 7:48:14.040 AM WindowServer[102]: handle_will_sleep_auth_and_shield_windows: no lock state data

8/24/12 7:48:17.169 AM com.apple.backupd[33134]: Copied 1556 files (7.5 MB) from volume Macintosh HD.

8/24/12 7:48:18.254 AM WindowServer[102]: CGXRegisterWindowWithSystemStatusBar: window 12 already registered

8/24/12 7:48:19.410 AM com.apple.backupd[33134]: Copied 1776 files (7.5 MB) from volume Annex.

8/24/12 7:48:19.896 AM com.apple.backupd[33134]: Created new backup: 2012-08-24-074819

8/24/12 7:48:23.632 AM com.apple.backupd[33134]: Starting post-backup thinning

8/24/12 7:48:30.888 AM com.apple.backupd[33134]: Deleted /Volumes/Time Machine/Backups.backupdb/Bostick iMac/2012-08-23-064737 (2.7 MB)

8/24/12 7:48:30.888 AM com.apple.backupd[33134]: Post-back up thinning complete: 1 expired backups removed

8/24/12 7:48:31.709 AM com.apple.backupd[33134]: Backup completed successfully.

8/24/12 7:56:19.486 AM WindowServer[102]: CGXDisableUpdate: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.

8/24/12 7:56:19.659 AM WindowServer[102]: reenable_update_for_connection: UI updates were finally reenabled by application "Mail" after 1.17 seconds (server forcibly re-enabled them after 1.00 seconds)

8/24/12 7:58:59.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=33253[GoogleSoftwareUp] clearing CS_VALID

8/24/12 8:03:12.240 AM Dock[197]: no information back from LS about running process

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Answer 15

Linc Davis

Level 10

209,535 points

Aug 24, 2012 5:42 AM in response to jbostick

Please read this whole message carefully, especially the warnings, before doing anything.

1. The changes to your configuration suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, seek help from its developer.

2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.

3. You should either remove or update the following system modification(s), if an update is available from the developer:

N/A

and definitely remove at least the following:

Air Display

FlipShare

† MacKeeper (partial installation)

Tab for Google+

Western Digital SmartWare

4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. In some cases it may be necessary to re-download or even reinstall the software in order to get rid of it. I can't be more specific, because I don't install such things myself. Please do your own research.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the web for the product name.) If you don’t find anything on the website or in your search, email the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.

Again, please don't ask me to do this research for you. You can do it better than I can, because I haven't installed the product and I may not even know what it is.

If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.

5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.

6. If you still have problems after making the suggested changes and rebooting, post again. Remember: if you don’t like the results of this procedure, you can undo it by restoring from the last backup you made before you started.

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