Previous 1 2 Next 27 Replies Latest reply: Nov 11, 2012 2:14 PM by ~Bee Go to original post
  • kennethpm Level 1 (0 points)

    so i should remove Adobe Reader? will that work?


    thanks for your reply.



  • thomas_r. Level 7 (30,737 points)

    I do have to print as .pdf file many bank and financial statements for my non-profit. It is becoming more and more difficult.


    Absolute nonsense! I'm still able to work with PDFs just fine. If you actually took the effort to read this topic, you would see that the problem was an incompatible plug-in and had nothing whatsoever to do with Adobe or Apple.

  • William Lloyd Level 7 (21,040 points)

    I would remove Adobe Reader, yes.  It's not necessary for PDF reading on the Mac.  I haven't had it installed in years.

  • Csound1 Level 8 (46,982 points)

    kennethpm wrote:


    It is beginning to appear that just about everything that is connected with Adobe (pdf viewer & flash) has been disabled on most macs. I believe this is done on purpose by Apple.


    Similar to what's happening with anything connected with Google.


    Apple continues to try to control the world.


    I don't even have that plug-in listed in my Library, so there's nothing to remove. Using Google Chrome does work, thank goodness.


    I do have to print as .pdf file many bank and financial statements for my non-profit. It is becoming more and more difficult.


    Fortunately, I still have a Windows 7 computer with which to accomplish many of these tasks that Apple is blocking. Are you listening Apple? do you care?

    You are hilarious, total BS but hilarious, please come back often.

  • kennethpm Level 1 (0 points)

    I did so, William. But, when I go into my bank statement, it displays on-screen ok, but when i try to save it as a .pdf, the saved .pdf is blank, and it is also blank on the printer 'preview' screen. any suggestions?, and thanks for your help. I'm sorry i was frustrated and made some untoward comments about Apple. I love Apple, just sometimes get frustrated when things that used to work just fine, stop working!

    Your HELP IS appreciated!

    Your thoughts?



  • kennethpm Level 1 (0 points)

    thanks, i like being a 'devils' advocate! i love Apple, and all my stuff is Apple, but i get frustrated when stuff that used to work stops working. I'm human. hey!


    thanks for your reply. and your response was funny too.!



  • babowa Level 7 (29,960 points)

    I've had a problem with my bank's statement for years - they are absolutely Mac-unfriendly; when I called, I was told to install IE because they weren't going to change anything. In any case, if you can get the statement to show in a browser window, try the following workarounds (not perfect, but better than nothing): take screenshots of the window and save them; or: go to File > Print > PDF > save to PDF. I've been able to look at mine by choosing "view statements online" and then saving them.

  • kennethpm Level 1 (0 points)

    wow, that's a lot of effort. Fortunately, the Google Chrome browser works, though. I just have to remember to open the bank statement online with that browser.

    Safari shows the bank statement on the screen - just won't let me save the .pdf nor print it (both are blank!). I even tried deleting Adobe Reader from my computer, but that didn't work.

  • dpmeyer Level 1 (0 points)

    The Library plug-in I closed this discussion with long ago is located in the System Library not the User Library. Don't have it anymore to reference but it was clearly named "pdf plugin." I had a clean install of Mountain Lion so it appears at least to me that this plugin originated from Apple but I stand corrected if this is wrong but by that time I hadn't installed any Safari plugins or any others. Currently as I just confirmed, my bank's pdf completely shows and can be downloaded from the mouseover menu.

  • etresoft Level 7 (27,828 points)

    It is always best to start your own question instead of piggy-backing on someone else. That never works out well. If there is any phrase that is going to turn you into an instant target of derision, it is "Are you listening Apple?".


    You have not completely removed Adobe Reader from your system. Go to ~/Library/Internet Plug-Ins (Finder > Go > option key > Library) and /Library/Internet Plug-ins (Finder > Go > Go to Folder) and remove anything that says PDF or Adobe.



    Chrome is likely using its own PDF software.

  • Carolinadude Level 1 (0 points)

    Hi William, or anyone else who might be able to help me.


    Thanks for your help. I found two adobe reader plugins, one called "AdobePDFViewer.plugin," and the other one is called "AdobePDFViewer.pluginNPAPI.plugin." I found them both in my internet plugins folder in my library. Do I need toss both these plugins out? If it wouldn't be too much trouble, your answer would be much appreciated.

  • dpmeyer Level 1 (0 points)

    The plugins to remove are in the plugin folder of your System Library not your User Library. The System Library is within your Macintosh HD listed in the sidebar of the Finder. The plugin is named pdf plugin. -Dave

  • Carolinadude Level 1 (0 points)

    Thanks Dave,


    The only place I could find any Adobe Pluginson my computer was where etresoft (above) said they would be. Etrosoft said: "Go to ~/Library/Internet Plug-Ins (Finder > Go > option key > Library) and /Library/Internet Plug-ins (Finder > Go > Go to Folder) and remove anything that says PDF or Adobe." Sure enogh, by following that path I found two plugins called "AdobePDFViewer and pluginNPAPI.plugin. I removed them both, placing them in a folder on a tumb drive with instructions of how and where to put them back if need be. Anyhow, removing them certainly solved the problem, and now I can open PDF's in Safari again.


    I am using a 13" macbook air that I purchased just a few months ago from apple. That being said I know I did not download any PDF plugins directly from adobe. When I first purchased my macbook air I had no problems opening up PDF's on the internet using Safari. However, a few weeks ago I downloaded a trial version of a software called Circus Ponies Notebook that I was thinking about using to help me with my research. It's all a little blurry now, as two weeks have gone by, but I am pretty sure that the problems I was having started a few weeks ago as well. But again, I’m not certain. That being said, Circus Ponies does open up PDF’s and also has features for importing PDF’s into its database. So maybe it uses the Adobe PDF plugin as its importing/reading engine, and maybe the Adobe plugin was part and parcel to the download. I imagine this could be the case with any app that can open/Import/read PDF’s, and there are quite a few of them out there.


    Anyhow, my problem was completely solved by following the advice from etresoft, as seen above. So thanks to y'all for the giving of your valuable time to contribute to the apple support forums. I have been part of the mac family for many years now and have mostly found the folks on the support forums to be gracious and helpful. My wife uses a PC, and as the techie in my family (relatively speaking), I have not experienced anywhere near this same level of camaraderie within the Microsoft community.

  • ~Bee Level 7 (31,425 points)


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