Gen 3 iPod w/click wheel-how do you do a hard reset? code 1418 appears and am unable to resolve.
Gen 3 iPod w/click wheel-how do you do a hard reset? code 1418 appears and am unable to resolve.
iMac (20-inch Late 2006), Mac OS X (10.7.4)
When you say "hard reset," you are doing a Restore, correct?
This is a 3rd gen iPod? You said "click wheel," but does it actually have a "touch wheel" (does not click), with four touch buttons on a row between the wheel and screen (that glow orange). THAT is a 3rd gen iPod. If it has a click wheel, it may be a 4th gen iPod.
It makes a difference for your question, because a 3rd gen iPod (although it has a dock connector) is designed to be used with FireWire, not USB. If you connect a 3rd gen iPod using USB, it will not charge. It may sync, if the battery is strong, but it will not Restore. A 4th gen iPod should work with both USB and FireWire.