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Macbook Pro needs battery replacement - only done half of the expected recharge cycles

I have a macbook pro 13inch early 2011 model, that i bought in April last year. I was using it today and when I unplugged it from charging (it was at 100%) my laptop just turned itself off, not properly, it just went off. I turned it back on and it said the battery needs to be replaced, so I checked the number of recharge cycles my laptop has done, and it had done 499 recharge cycles, then I checked apples website to see how many recharge cycles my laptop should do, and apple claims it should do 1000 before I see any decrease in performance. I don't expect 1000 recharges exactly but I think 500 less than they promised is a quite a lot to miss by. Also after checking the help section, it said that if my battery's condition is "Replace Now", like mine is I should see a decrease in the charge it holds but it still shows around 6 and 1/2 hours of charge at 93% which is pretty normal for me. Is anybody getting this problem? Is it a glitch? Or should I go to an apple store? I only ask on here first because there isn't an apple store nearby

User uploaded file

MacBook Pro, OS X Mountain Lion

Posted on Aug 13, 2012 4:39 PM

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9 replies

Aug 14, 2012 3:14 AM in response to metrosmurph

You're the OP=Original Poster (sometime Original Post). You would have purchased AppleCare either when you first purchased your computer or during the first year of owning it, before your one-year warranty had expired.


If you're out of your one-year warranty period and you don't have AppleCare, Apple will charge you about $150 to replace the battery. But you're still getting a proper charge and excellent battery life so I see no reason to replace the battery at this time. Only if it becomes a genuine problem would I replace it. However, it wouldn't hurt to have your computer diagnosed by your local Apple Store - that won't cost you a thing. Just explain to them that you're getting a good charge and have excellent time remaining but that you have an indication that the battery needs to be replaced. Could be something simple in the battery sensor or just a glitch somewhere.


It would just give you peace of mind to know what the problem is - but I wouldn't replace the battery.


Clinton

Aug 14, 2012 3:48 AM in response to clintonfrombirmingham

Thank you, for your help. I am however annoyed that it needs to be replaced and its only done half of the recharge cycles apple claims it can do. Also, I checked my macbook thid morning and the battery life has decreased to below what it normally is. So maybe there is a problem. But either way, I'm going to the apple store soon and I'll hopefull get this fixed. Thank you for your help.

Aug 14, 2012 4:09 AM in response to metrosmurph

metrosmurph,


There is a lot more information that would be handy to know: click the apple in the upper left corner of the menu bar, About This Mac, More Info, System Report, Hardware, Power and in addition to the Condition and Cycle count, what do you get for Capacity and Voltage? A warning of Replace Now indicatest that at least one or more cells in the battery may be failing and you need to take action.


The projected battery life of 1000 charge cycles is not a promise but a statistical average of how many cycles the Lithium-Ion battery can be subjected to before reaching its defined life expectency...that is, the point at which the capacity is 80% of the as-built capacity. The fact that you have accumulated 499 charge cycles in 16 months indicates very heavy battery usage. One thing you should avoid is deep discharge of the battery.


Contraty to what Apple recommends about discharging to shutoff, around 5% charge remaining, doing so is damaging to Lithium-Ion batteries. Read the report prepared by the independent battery testing group, Battery University, and you will see that deep discharging of Li-Iion batteries seriously decreases battery life. Optimum balance of battery life and use seems to be for discharge to around 50% and then recharge.


Note that the recommendation to deep discharge and recharge does not calibrate the battery as sometimes stated; it recalibrates the charge reporting circuitry instead. Doing this does nothing to help the battery.


At any rate, from the information you have given, you should take the MacBook Pro in for service in the near future, and if you have an external hard drive backup up before you take it in...there is a good chance of loosing data with the condition of that battery.


Best of luck to you.

Aug 14, 2012 4:23 AM in response to Ralph Landry1

I intend to take to my macbook to an apple store in the next few day. also here is the information you said I should check, I'm not sure what the readings tell me, if they're good or bad, so here you go

User uploaded fileUser uploaded file

Thank you for your help, and I know my laptop is used a lot, if I'm not using it my family are. And I know that I'm not going tot get exactly 1000 recharge cycles, but I would like a few more than 500 because I'm not too keen on paying £130 for a new battery after 16 months. Either way thank you for your help.

Aug 14, 2012 4:55 AM in response to metrosmurph

That information says that while the system check is reporting a faulty battery that needs to be replaced, it is not all that bad...the charge is reported as 67% but the charge/capacity indicates 68.4%, there is a little "slop" in the reporting circuit information, that is normal. The capacity of the battery is lower than I would expect to see for a battery that is only 16 months old, which is probably why it is saying to replace the battery. The battery's capacity, or life, has degraded rather rapidly. Provbably due to the heavy usage, though that is why we buy laptops, to have a portable computer.


The voltage and current are right where they should be, 11.5 to `12.5 volts is normal, at one amp is normal (voltage is in mV so move the decimel three places to the left), which leads one to believe the battery cells are not in immediate failure mode...that is a good sign.


Overall, the battery is not all that bad for the high usage, just an awful lot of charge cycles in only 16 months. Gets back to the comment of shlder2thewheel that we really have to realize that a battery is a consumable item. Part of the cost of doing business with a laptop, just like in an automobile, there are items that just have to be replaced over time.


After replacing the battery, best advice would be to not discharge the battery as deeply before recharging...try and plug the MBP in when the battery charge gets in the neighborhood of 50%...see if that doesn't prolong the life more.


Best regards,

Ralph

Macbook Pro needs battery replacement - only done half of the expected recharge cycles

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