4 Replies Latest reply: Jan 14, 2013 3:55 PM by sqig_123
diskgrunt Level 1 Level 1

I have a Mid 2011 Mac Mini that shipped with Mountain Lion. I installed iWork from the original DVD and ran software updates to get the latest release. The apps launch, but will not open any of my iWork documents. I get the following errors in the  logs:

 

8/13/12 5:22:44.903 PM Numbers[6566]: Exception opening document: *** -[NSConcreteData initWithContentsOfFile:options:error:]: nil file argument

8/13/12 5:22:44.904 PM Numbers[6566]: Failed to open document, but no unrecoverable error

 

And I sometimes get the following error on screen "The document "document name" could not be opened." note "document name" is actually the name of the document I am trying to open.

 

I've uninstalled the application manually, and with AppZapper on 3 seperate occasions, making sure to clear out any preference files, empty the trash and reboot afterwards. Then reinstalled and ran updates after logging back in, but to no-avail. If I try to open the template viewer I get these errors in the log.

 

8/13/12 5:33:03.772 PM Numbers[6566]: Exception caught by top level: NSInvalidArgumentException : *** -[NSConcreteData initWithContentsOfFile:options:error:]: nil file argument

8/13/12 5:33:03.773 PM Numbers[6566]: Exception caught by top level: NSInvalidArgumentException : *** -[NSConcreteData initWithContentsOfFile:options:error:]: nil file argument

8/13/12 5:33:05.724 PM Numbers[6566]: *** Assertion failure in -[SFAppStartingPointsWindow setTitle:], /SourceCache/AppKit/AppKit-1187/AppKit.subproj/NSWindow.m:2643

8/13/12 5:33:05.725 PM Numbers[6566]: Exception caught by top level: NSInternalInconsistencyException : Invalid parameter not satisfying: aString != nil

 

Pages and Keynote seem to have the same issue, I can't create new documents or open exitsing ones. I can keep uninstalling and reinstalling, but that doesn't seem to be the correct path. Anyone have any ideas?


Numbers '09, OS X Mountain Lion, iWork '09
Solved by diskgrunt on Aug 14, 2012 8:06 AM Solved

I ended up finding a solution on my own. I re-uninstalled the iWork apps, deleting the apps, preferences and library\application support\iWork folder at the root of the Macintosh HD. After a restart, reinstalled the iWork software from my DVD. I then manually downloaded and installed the iWork 9.2 upgrade from Apple, http://support.apple.com/kb/DL1563 , instead of using the App Store software update method. Once completed, I ran permissions repair for good measure, though nothing was repaired. Launched and the apps are working as expected.

  • Peggy Level 8 Level 8
    expertise.applications
    Applications

    Have you used Disk Utility to repair permissions after installing Mountain Lion & the iWork update?

     

    Peggy_sig.png

  • diskgrunt Level 1 Level 1

    Peggy,

     

    I did, and while it repaired permisions on

     

    CoreGraphics.framework

    Library/Java

    Library/Preferences/com.apple.alf.plist

     

    It didn't seem to have an effect on iWork.

  • diskgrunt Level 1 Level 1

    I ended up finding a solution on my own. I re-uninstalled the iWork apps, deleting the apps, preferences and library\application support\iWork folder at the root of the Macintosh HD. After a restart, reinstalled the iWork software from my DVD. I then manually downloaded and installed the iWork 9.2 upgrade from Apple, http://support.apple.com/kb/DL1563 , instead of using the App Store software update method. Once completed, I ran permissions repair for good measure, though nothing was repaired. Launched and the apps are working as expected.

  • sqig_123 Level 1 Level 1

    Great help, this worked for me.

    Reinstalled iWork 09 and then downloaded iWork 9.3 upgrade .

    I didnt need to repair permissions.

    iCloud documents all working on all devices.

    Thank you.