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why won't itunes let me play a song i purchased today?

i purchased a full album today. ONE song from it does not play. when i try to play it, it makes me enter my apple username and ID. i do. then it says, OK, you've authorized on 3 out of 5 devices, but youre cool. so i try to play it. so it makes me enter my apple username and ID. etc etc etc into infinity.


W T F?


there are obviously no issues with me having bought it with a different apple ID because i logged in RIGHT BEFORE I BOUGHT IT and am using the same one when i try to play it. not only that, but THE 16 OTHER SONGS PLAY WITHOUT A PROBLEM. this is ******** and i know no one is going to have any solutions for me because no one with the real answers looks at these things.


ive always been a stickler for having the physical item in my hand when it comes to purchasing music except in instances of physical rarity, but i was finally willing to make the leap with this purchase. now guess what? i'll never buy another ******* thing from itunes.

iTunes-OTHER, OS X Mountain Lion

Posted on Aug 13, 2012 5:49 PM

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5 replies

Aug 13, 2012 6:16 PM in response to eightbitbrain

i purchased a full album today. ONE song from it does not play. when i try to play it, it makes me enter my apple username and ID. i do. then it says, OK, you've authorized on 3 out of 5


Okay. If only one track on the album is doing that, that suggests that the track is damaged.


If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:


Downloading past purchases from the App Store, iBookstore, and iTunes Store


Otherwise, I'd report the problem to the iTunes Store.


Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".


Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

why won't itunes let me play a song i purchased today?

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