We are having a terrible time with Apple TV. Videos will play for only a few seconds then pause and won't start again. Now we have a message that HDCP is required for playback and Nothing has changed. Really starting to hate this. Any suggestions on how to make Apple TV work as advertised?
AppleTV 2
Welcome to the Apple Community.
It's difficult to tell whether the problems are related or not at this stage, do you get the HDCP message on all videos, where are the videos that stop from, are they online or from your iTunes library.
Yes, the message is on both Netflix and iTunes purchases videos. Even one we have watched in the past two weeks. The video would stream for only 5 to 15 seconds before stopping then we got the HDCP required message and nothing will play.
Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router. This may help with the HDCP error, but the freezing may well be a network issue.
I too had the same problem on our ATV 3rd gen, no hardware configuration was changed for several months and worked beautifully, just since we noticed there is an extra app of itunes festival and all my DRM contents including MLB TV are all unplayable. Tried to restart the ATV and the TV, buying a new hdmi cable from applestore, restarting router, nothing worked.
Strongly considering asking for refund.
Apple tv was working but now says it requires HDCP for playback. Nothing was changed.
