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problem with mail signatures

I can't get my signature to come up on my emails all of the sudden. Anyone know what the problem could be? This happenned when I changed my email server and created a new mail account to go with it. I assigned the signature to the new account but when I write a new email I can't get the signature to come up.

MacBook Air (11-inch, Mid 2012), OS X Mountain Lion

Posted on Aug 13, 2012 8:50 PM

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37 replies

Feb 22, 2017 12:29 AM in response to howiemtnguide

I was just trying to get it done as I faced the same problem and I realized that when I click Mail > Preferences > Signatures, there are some choices that I have. If I create the sig under the "All signatures" tab, it does not put it under composed mails, if I put it under the specific one, it does. So I'd suggest to put it under the specific mail tab instead of "All signatures".

Feb 22, 2017 10:34 AM in response to Kemal Gürer Koloğlu

If you create a signature under "All Signatures" you may drag and drop it to the specific originating address. If you then select each individual account you should see the signature you chose in the window. From that point, you may wish to go to the "Choose Signature" box and select the one you wish added automatically when starting a new message. Leave it blank if you want to choose a signature from among more than one when you start your new message.

Aug 29, 2017 2:42 PM in response to howiemtnguide

Go to Mail... Preferences... Signatures


This window has three panes

1. The first pane shows your email account(s)

2. The second pane shows your signatures

3. The third pane shows a preview of the signature you have selected from the second pane


To fix your signature problem...

1. Click on the signature you want in the second pane

2. Drag it onto the account you want it to show up with in the first pane


If you want all your signatures available on all your accounts...

1. Click in the second pane

2. Command-A

3. Drag the signatures onto the first account in the first pane

4. Repeat step 3 for each account in the first pane


Hope that helps!

Sep 25, 2012 11:54 AM in response to howiemtnguide

I am having a similar problem and would also appreciate some help. I add a signature as instructed and it works well while Mail is open, but as soon as I close Mail or restart my Macbook my signatures dissapear. I can see them listed there but when I click on them they are just blank - the signature details just dissappear. Anyone know what may be causing this or how to fix it?

Oct 14, 2012 9:36 AM in response to howiemtnguide

I'm also having problems with my signature in Mail. I just migrated my university IMAP account to the Exchange server, and suddenly the signature that is designated as default is not appearing. In the dropdown menu of the message pane, the two signatures I have created don't even appear as options--all I see is the "edit signatures" option.


I repeated all the instructions from the previous posts in this thread, I restarted Mail--no effect. Any more suggestions?

Oct 15, 2012 12:29 AM in response to howiemtnguide

I have the same issue on both my mackbookpro and imac running the lstest version of mountain lion. I first started noticing the issue after one of the recent os updates when mail upgraded its database upon opening mail. It works for a few days and than when I turn on either my imac or notebook and create a new email my signiature is not automatically beneath my written email. When I open up the signiatures preferences the signature is there but not attached to the email account. I can then drag my signiature to my email account and all is well for a few days. I thought that icloud might be trying to sync my signiature settings or something of this nature which is a possibility. However, I don't use icloud to sync my email. Has anyone else come across this issue?

Oct 23, 2012 10:25 AM in response to howiemtnguide

I am experiencing a very similar situation, but in an odd way:


I am using mail to collect mail from multiple IMAP sources. One source, the signatures are functioning properly, I see 2 signatures associated with that account and the "Choose Signature" is selected. When I open a new message, it offers either of the two options in the drop down on the right side, and applies the default to the message as expected.

For the other account, I have 3 signatures applied to the account and even in preferences, the "Choose Signature" is selected. But when I open a new message, the default signature is not applied and the the drop down on the right side is empty.


This has gone from inconvenient to severely annoying. Any assistance would be appreciated.

Feb 7, 2013 2:20 AM in response to howiemtnguide

I have a similar issue. My signatures were working until yesterday. I have made no changes to my mail setup, my icloud back up or anything else. I had an exercise class, a meeting and went to the theatre and now my emails are not showing my chosen signature, and I cannot access them in the popup menu regardless of how often I try to change the signature settings. I have tried deleting signatures and creating new ones, associating them will all accounts, and to no avail.

I have a 2012 imac with mountain lion.

Feb 17, 2013 7:50 PM in response to citykitty00

Same problem here... Anyone find a solution? The signature is in the signature settings and it is applied to the mail account I need. No signature shows up on new emails and no signatures are listed in the options. I applied the same signature to another account and it works fine for that. I deleted my imap account that wasn't working and recreated it and the problem still persists.

problem with mail signatures

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