0 Replies Latest reply: Aug 14, 2012 3:42 AM by Gerard Dirks
Gerard Dirks Level 1 Level 1



Last week I installied the HP Printerdrivers Update 2.10


Since then it is inpossible to print a PDF. As soon as I klick the Button the App Crash (Mail, Texedit, Excel)


App crashed by de Plugin HPPrintsetting unexpectedly


Any Idea


To work around is to select another printer.


Also normal printing doesn`t work. I have already delete the printer und run teh HP 2.10 Udate again. Everything without any result





Process:         TextEdit [31284]

Path:            /Applications/TextEdit.app/Contents/MacOS/TextEdit

Identifier:      com.apple.TextEdit

Version:         1.7.1 (289.5)

Build Info:      TextEdit-289005000000000~1

Code Type:       X86-64 (Native)

Parent Process:  launchd [172]



PlugIn Path:       /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/PlugIns/HPPrintSettin gs.bundle/Contents/MacOS/HPPrintSettings

PlugIn Identifier: com.hp.print.psdriver.HPPrintSettings

PlugIn Version:    19.1.0 (19.1.0b429)



Date/Time:       2012-08-14 12:40:16.340 +0200

OS Version:      Mac OS X 10.7.4 (11E53)

Report Version:  9



Interval Since Last Report:          368897 sec

Crashes Since Last Report:           47

Per-App Interval Since Last Report:  732659 sec

Per-App Crashes Since Last Report:   1

Anonymous UUID:                      044CAF54-BBDA-42DC-A1BF-4FE3847B176C



Crashed Thread:  0  Dispatch queue: com.apple.main-thread




Exception Codes: KERN_INVALID_ADDRESS at 0x000000016e1a7e39



VM Regions Near 0x16e1a7e39:

    Stack                  0000000105eb7000-0000000105f39000 [  520K] rw-/rwx SM=COW  thread 8


    CoreGraphics           00000001c0001000-00000001c0002000 [    4K] r--/rw- SM=SHM 



Application Specific Information:

objc_msgSend() selector name: respondsToSelector:

objc[31284]: garbage collection is OFF

Performing @selector(doPrint:) from sender NSButton 0x7fcf73e755d0

MacBook Pro 17, Mac OS X (10.7.2), 8 Gb RAM, 750Gb HD