Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you.

This is the error I am receiving.


Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you.


Click Start New Backup to create a new backup. This will remove your existing backup history. This could take several hours.

Click Back Up Later to be reminded tomorrow. Time Machine won’t perform backups during this time.



Can anyone tell me why? The last back up was July24th. I am afraid to start a new back up if I have to erase everything first.

My Mac OS X version is 10.7.4


Need help with this, as I am very confused why it stopped working.

Time Capsule 802.11n (4th Gen), Mac OS X (10.7.4)

Posted on Aug 14, 2012 6:41 AM

Reply
Question marked as Helpful

Aug 14, 2012 7:03 AM in response to July7Kiss1995 In response to July7Kiss1995

This is a perplexing message when it appears.


Your backups are corrupted, and Disk Utility cannot repair them. This message rarely appeared until users started installing the Lion operating system.


We do not know why this error sometimes occurs.


You may be able to get into Time Machine if you need to restore a file or data, but as soon as you click to start a new backup, Time Machine will automatically erase the Time Capsule and start a new backup.


You might want to contact Apple Support directly for more information. They have been very silent about this.


http://www.apple.com/support/contact/

Aug 14, 2012 7:03 AM

There’s more to the conversation

Read all replies
Question marked as Helpful

Aug 14, 2012 7:03 AM in response to July7Kiss1995 In response to July7Kiss1995

This is a perplexing message when it appears.


Your backups are corrupted, and Disk Utility cannot repair them. This message rarely appeared until users started installing the Lion operating system.


We do not know why this error sometimes occurs.


You may be able to get into Time Machine if you need to restore a file or data, but as soon as you click to start a new backup, Time Machine will automatically erase the Time Capsule and start a new backup.


You might want to contact Apple Support directly for more information. They have been very silent about this.


http://www.apple.com/support/contact/

Aug 14, 2012 7:03 AM

Reply Helpful (6)

Aug 14, 2012 7:21 AM in response to Bob Timmons In response to Bob Timmons

I agree with your statement about the os update. However I chose not to update it so that couldn't be my issue for now. I will be contacting apple for more support as the time capsule is only 10 months old! Can I get the information off and put it on another external hard drive for now??

Aug 14, 2012 7:21 AM

Reply Helpful

Aug 14, 2012 7:32 AM in response to July7Kiss1995 In response to July7Kiss1995

I agree with your statement about the os update. However I chose not to update it so that couldn't be my issue for now


We were not clear. What we meant to say was that we rarely saw this issue until Lion appeared. It did first appear under Snow Leopard. It does not seem to matter whether the user upgraded to Lion from Snow Leopard, or the Mac came with Lion pre-installed.


Can I get the information off and put it on another external hard drive for now??

It's worth a try. I was not successful when I tried this in the past. The file seemed to transfer, but Time Machine could not open the file to view backups. You may have better luck.


Please keep us posted on your progress and findings with Apple Support.


Time Machine guru Pondini also has some good info about this issue in his excellent support documentation:


http://pondini.org/TM/Troubleshooting.html


See #C13

Aug 14, 2012 7:32 AM

Reply Helpful

Oct 14, 2012 9:50 AM in response to July7Kiss1995 In response to July7Kiss1995

I'm having a similar issue - usually about once a month - on both my Mac Mini (OSX Lion) and MBA (Mountain Lion).


Both are using the same NAS (QNAP TS410)


I found this:


http://support.apple.com/kb/HT4076


which is now archived an unsupported by Apple - last modified Feb 2011.


and, is more or less unslessly unhelpful.

Oct 14, 2012 9:50 AM

Reply Helpful (1)

Nov 24, 2012 9:18 AM in response to July7Kiss1995 In response to July7Kiss1995

Same problem. I have a Synology DS 412+. It was working fine the other day, and Time Machine even backed up at 12 a.m. this morning. I start to use my system this morning and discover the most recent time machine backup has failed with this message. I am on the latest version of Mountain Lion and (as far as I know) DSM. I have more than a year's worth of backup here. Am I really going to have to delete and start over again? Really? 😠

Nov 24, 2012 9:18 AM

Reply Helpful

Nov 30, 2012 7:30 AM in response to July7Kiss1995 In response to July7Kiss1995

Yep. I can tell you why. Unfortunately Apple's "Support Communities" police have deleted my earlier post on this topic, as no doubt they will delete this one. If not, I can suggests a solution: forget Time Machine (useless) and forget Time Capsule (useless and expensive). Both will let you down, very, very badly.

Nov 30, 2012 7:30 AM

Reply Helpful (3)

Dec 2, 2012 10:05 PM in response to July7Kiss1995 In response to July7Kiss1995

I see the same error message randomly appear from time to time as well, also using a Synology DiskStation.


One question I have for other Synology users is whether or not you've recently enabled "Antivirus Essential" on your DS. I noticed some time ago that it flagged and quarantined some block from one of my timemachine sparsebundle backups and essentially corrupted it. I thought that I specifically told it not to scan that backed up directory since that time, but I just saw this same message pop up and realized that Antivirus is still running on my DS.


Thoughts?


Edit: I just found the following blog entry on the topic as well..

Dec 2, 2012 10:05 PM

Reply Helpful
User profile for user: July7Kiss1995

Question: Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you.