Previous 1 2 Next 26 Replies Latest reply: Sep 28, 2014 5:42 AM by dwmusic Branched to a new discussion.
tomplant Level 1 (0 points)

I recently purchased a macbook air with mountain lion.  I'm trying to connect to my wireless mouse (mighty mouse) and keyboard (mac keyboard).  I get the message: This Device Does Not Have The Necessary Services.  I have no idea what this means.  It worked on my mbp running snow leopard. What do I do to connect up to my mouse and keyboard?




MacBook Air, OS X Mountain Lion, 8MB Memory, i7
  • Barry Hemphill Level 8 (37,320 points)

    Hello Tom:


    A Bluetooth device may be only paired with one thing at a time.


    You need to delete/uninstall them from your previous computer.



  • anthony70 Level 1 (0 points)

    Just bought brand new apple wireless keyboard  and got the same "device does nto have the necessary services" when trying to pair with my Mac Pro.  The keyboard is discovered immediately by bluetooth setup, but it won;t connect.  Any thoughts?

  • pearsoup Level 1 (0 points)

    I have a Linux partition on my iMac.  I paired my magic trackpad to it last night.


    I am currently using my mac as a mac and the bluetooth will not pair with it.  Error: This device does not have the necessary services. 


    Someone mentions to delete the pairing on the other computer (which I assume would be my Linux distro) -- but I don't understand how my bluetooth will know I deleted it?  Does he mean to delete it while I'm using my Linux distro?


    There has got to be a way to use this with both my mac and linux.  It's the same exact computer -- same bluetooth hardware being paired. 


    Any suggestions?

  • kkluesner Level 1 (0 points)

    I am using a Magic Mouse, Magic Trackpad as well as  BT keyboard all at the same time on my Macbook running Mountain lion.


    when I tried to set up the BT device from the browse menu... that is when I got "This device does not have the necessary services."


    However after it showed up in the device list I clicked cancel and went into the set up BT device and highlighted whichever device I wanted set up and clicked continue.  the only interaction I needed from there was from the Keyboard.. as it wanted me to type in a key code and the return key.  Done.


    Hope this helps!

  • absimoes Level 1 (5 points)



    I have got the same problem today and I easily solved it. Instead of connect to the devices using the "Browse device" where I have the same error than you, I went to "Set Up Bluetooth Device" and it works perfectly.



  • flgatorfan Level 1 (0 points)

    I took your advice and it worked like a champ! Jamming with my bluetooth headphones now.  Thanks!

  • kkluesner Level 1 (0 points)

    Awesome!! Exactly how all mine work!  I am using all 3 at once! 


    clicked cancel and went into the "set up BT device" and highlighted whichever device I wanted set up and clicked continue.

  • Guido@ARG Level 1 (0 points)

    That's the solution!!


  • sbrindolona Level 1 (0 points)

    Using "Set Up Bluetooth Device" from the dropdown did it, thanks!

  • brank87 Level 1 (0 points)

    That's it man!! Thank you so much!! I've been looking for one week how to connect my Belkin Bluetoogh audio receiver to my Macbook Pro with no luck. "Set Up Bluetooth Device" is the key.

    Still my problem is that it doesn't sound as good as conected. It's like if it would be mono instead of stereo. The voice in every song is like a bit faded. Some else had this??

  • thinkbliss Level 1 (0 points)

    Thanks for this. I had a Bluetooth mouse that simply stopped working with my MBP over a year ago. I was able to pair it to my desktop fine but since it's a portable mouse, I need it more for the laptop. After trying to pair it with another machine and getting the error, I used the Bluetooth setup and it paired just fine. Maybe the time away helped.

  • Mohammed AlSalmany Level 1 (0 points)

    On the following link to explain a video to prepare Bluetooth

    With a focus on time 03:9 to explain video


  • Jimbo Botswana Level 1 (0 points)

    Didn't work.  Do you work for Apple?

  • David Ross17 Level 1 (45 points)

    Tried this. Didn't work. Got freshly paired okay but same message keeps coming up time after time. I'm sitting here with my iPad inches away from my desktop and unable to transmit between one and the other. Absolutely crazy.

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