HP D1520 Series printer test page hangs on connected windows XP or win 7 PC

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HP D1520 Series printer test page hangs on connected windows XP or win 7 PC

I am new to the Mac world but have been using iPad and PC for a some time. I have installed a HP D1520 Series printer to my Win 7 laptop. I then connected my recently acquired 2008 MacBook pro to the recognized printer with my fresh install of Mt lion. When I send a test page it goes through its pre print routine but does not complete print job. If i connect the printer directly to Mac it works fine. My specific questions are as follows.

1. Is this likely a driver issue with Mt Lion?

2. Can I work around this issue with a Airport Express or Extreme or will I likely in counter same driver issues?

3. If I use wireless express or airport option does it matter if it's a/b/g/ or n?

Bottom line I want to be able to access my printer with of iPad, Mac, or Win 7 laptop.

MacBook Pro, OS X Mountain Lion, Win 7 sharing

Posted on Aug 14, 2012 10:51 AM

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Answer 1

Aug 14, 2012 12:11 PM in response to WoodySr

That appears to be a USB-only Printer.

In that case, some device has to hold it, and to talk to the Printer, you need to Address your print request to the device it is attached to. For Windows, you may need Bonjour for Windows (a free download) to help discover the Printer attached to a Mac device or AirPort Base Station.

What wireless protocol is used to access the device holding the printer is of no importance whatsoever.

By the time these printers get delivered at Retail, the drivers are already obsolete. You will need to download new ones if Software Update has not already provided them.

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Answer 2

WoodySr Author

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Aug 14, 2012 2:52 PM in response to Grant Bennet-Alder

Yes USB only printer

Device holding it? It is pluged in to my win 7 Laptop and Mac is connected through a Network Share to that printer so connection is not the propblem. I also set up file shares with no problems. Since my printer is not hooked up with a Mac or Airport device Bonjour does not reconize my printer. My print job hangs hangs in the middle of request making me think it is a driver issue that has not been resolved.

By wireless protocol I guess you mean it does not matter if router is a/b/g or n

Other than checking for software updates, is there another way to update a driver like on a win 7 machine.

thanks for your help.....

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Answer 3

Aug 14, 2012 3:06 PM in response to WoodySr

If you have the Windows computer holding the printer, use this article:

OS X Mountain Lion: Set up a printer shared by a Windows computer via SMB/CIFS

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Answer 4

WoodySr Author

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Aug 14, 2012 4:47 PM in response to Grant Bennet-Alder

Thank you for clearing up the driver issue and confirming I'm doing everything correctly. I tried to rename the printer just to make sure then added d1500 series software then added printer. I then successfully opened the Print Queue and Printer/Print Test Page and there is where I have trouble. The printer starts its warmup routine the stops. When I try to cancel print job it hangs with an error and I have to delete the win 7 driver from PC to get rid of it. so I'm stuck at square one. It works if I connect it directly to Mac but not through the network.

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Answer 5

Aug 14, 2012 5:00 PM in response to WoodySr

Are your Windows drivers up-to-date as well as your Mac drivers?

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3 568416&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=3374271

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