Printing from Microsoft Word

dumb question - are you trying to print a black and white document in color - sorry had to ask.....

if you've changed your black and white document to color, try to save it first then try printing it.

it should print in color if you can do a test page in color....

ok - try this one - last resort....click on word - preferences - print and select - print background colors and images.

By the sounds of it, you haven't installed it properly and it thinks you have a black and white printer not colour. Try uninstalling all the drivers and HP software and reinstall it according to the manual for Mac users.

when printing in word - when you click on print, you should get something like the image below - click on presets and select either color or black and white.

Install this driver:

http://support.apple.com/kb/DL907?viewlocale=en_US&locale=en_US

When you set up the printer make sure you select the correct model from the HP list.

ok....try this - system preferences - print and scan - then set your printer to print in color all the time.

what kind of printer do you have?

In the Print Dialogue box click on the button that says Copies & Pages. Then scroll to Color & Quality Options.