4 Replies Latest reply: Oct 26, 2013 6:16 PM by Tom Kirsch
frenchinbkk Level 1 Level 1

I have the apple Tv 1st Gen,

Its on Version 3.0.2

I downloaded movies from internet, I exported the movie  from my Imac to my apple TV via Ethernet. it plays sound but no video. Then if i try to go back to the menu my apple TV crashes.


Here are the movie Specs:

     Dimensions : 1280 x 528
            Codecs: H.264, ACC

       Color profile: HD (1-1-1)
           Duration: 02:32:22

Audio Channels: 6


If more informations are needed please tell me what you need.

  • Rudegar Level 7 Level 7

    when you convert 5.1 audo material with the wrong settings you end up with a mess like this

    but then most material one converts which is 5.1 and one end up messing up is drm material

  • frenchinbkk Level 1 Level 1

    I didnt convert anything, The file is straight from internet, its a Mpeg-4 Movie

  • frenchinbkk Level 1 Level 1

    Please tell me how to Reconvert the file and what software, Thanks.

  • Tom Kirsch Level 1 Level 1

    Did you ever get a reply to your inquiry?

    I have the same problem.  I use Handbrake to convert files.  Since 2009 I have use the AppleTV2 HD setting for conversion of my videos.  The problem is the video file for AppleTV2 HD exceeds the specs for AppleTV 1st gen. This are listed as:

    1280x720 @ 24 fps or 960x540 @ 30 fps for .m4v, .mp4 and .mov files.  AppleTV 1st gen accepts DD 5.1 but not 6 channel.  I have had to convert most of my files to play on my AppleTV 1st gen.  Not a fun exercise.