HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
Learn about If iTunes for Windows XP won't open, stops responding, or unexpectedly quitsQ: I recently purchased an Enya album from the I Tunes Store and downloaded it to my PC with up to date ITunes software. Everything p ... I recently purchased an Enya album from the I Tunes Store and downloaded it to my PC with up to date ITunes software. Everything played fine when I first downloaded it. Now several weeks later when playing the album, only 1/2 the selection plays more
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Helpful answers
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Aug 15, 2012 12:50 PM in response to Merokeeby turingtest2,I don't know, but assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
I also suggest you backup the library, perhaps as outlined in this User Tip.
tt2