I have an old eMac, version 10.4.11, PowerPC G4. I tried to install the upgrade software DVD to version 10.5 (Leopard) and discovered today that "super"drive is not working. I tried other DVD movies and they will not play also. After some time, it spits them out.
I tested a CD and it played the music; it does work.
After doing a bit of research on the web, cleaning the DVD unit doesn't seem to solve the problem (even though that is the first thing that people recommend). I don't remember the last time I ever played a DVD on the computer (probably years) so really this superdrive was not used much - this shouldn't be happening. I probably used it last to upgrade to the 10.4 version years ago. Did the upgrade cause a malfunction? I thought a Mac component is suppose to be almost indestructable and generally of high quality?
I also went into Disk Utility and performed the "Repair Disk Permissions" two times in a row. No change. (I didn't reboot, though, but I find it hard to think that it would solve the issue anyways.) After reading others complaints about this issue, one common fact was that this problem was possibly causes from installing an upgrade. Is this possible?
Please assist me with a detailed explanation on what is really causing the DVD only to not work, and any solution if possible.
(Yes, I know I have an old Mac but am not able to get a new one anytime soon.) I really wanted to upgrade it to the latest software though, since I had purchased it a while ago.
If the DVD cannot be repaired, is there an affordable external firewire DVD unit that anyone can recommend that will work great?
Thank you very much.