1 Reply Latest reply: Aug 15, 2012 2:41 PM by planb77
abclark22 Level 1 (0 points)

I have two questions.


First, my apple ID has been the same since I was in college.  HOwever, the computer I used in college that had my 2000plus songs on it has died.  Why are my songs not in my iTunes when I log in under my same ID and how can I get them?


Second, my iPod will not turn on or even be awknowledged by iTUnes when I plug it in. It will start with the apple sign but then go to a sad robot iPod that says "apple.com/support/ipod" which I have been to and the tips didn't work.  Keep in mind I have a very old version on my iPod because before my computer died, it lost the ablility to connect to the internet.


Please help!

iPod classic, I don't know what operating system