Hi all,
I recently purchased an album from the iTunes store where by a single track fails to download and produces the error as follows:
There was a problem downloading
“Here Comes the Sun / A Symphony of British Music: Music For the Closing Ceremony of the London
2012 Olympic Games / Urban Voices Collective, Pete Lockett, Rahda Meta, Prabhat Rao, Varun Verma,
Toby Pitman, David Arnold, Bilwal Iyer, Eos Chater, Tania Dav".
An unknown error occured (-50).
Things to note:
+ All other tracks downloaded perfectly
+ I have been able to download other albums/tracks before and after with no problem
+ Looking at the filename, it seems to be >255 characters so wondered if this is the problem.
+ I can download the file via the cloud to my iPad, but for some reason via my Mac it wont work.
+ It's worth pointing out that My iTunes library is located on a Synology 212+ NAS drive.
+ I have an itunes library of over 78G of tunes, movies and apps from the store that all work fine
on there apart from this one music file - again the file length stands out.
+ every time I download something new ,it keeps erroring with the same message as iTunes tries to re-download the file
so its essentially stuck. same with check for downloads etc, the file remains stuck and errors the same.
Are there any known issues with hosting your itunes library on a NAS drive?
Again, the only thing that stands out about this file is the file length and its the only track I have had a problem with.
Is there any workaround I could try i.e. some how copying the file from iPad manually over to iTunes library (truncating the name), will this remove the stuck file from my download queue?
In the meantime this file is essentially stuck in my iTunes (Mac) download queue and I am missing a track from the album.
Many thanks for any help offered!
