9 Replies Latest reply: Aug 18, 2012 3:15 PM by iViknesh
donzojs Level 1 Level 1

I am having severe difficulties in downloading itunes..... can any help.  Working on windows 7, and just keep getting various error messages.  Have uninstalled and tried reinstalling but still no luck


iPod shuffle, Windows 7
  • hiddenrelic Level 1 Level 1

    What are the specific error messages you are recieving?

    What browser are you downloading iTunes through?

    Did you follow this article to uninstall? http://support.apple.com/kb/HT1923

  • donzojs Level 1 Level 1

    2.pngUntitled 3.png

  • donzojs Level 1 Level 1

    I have followed all the steps on the link you gave me and above are the two error messages I keep receiving.  I am currently using Maxthon 3 as my browser, but have the same issues if I use IE9.  i hope you can read the error messages.

     

    I also get another one stating that "Apple Application Support was not found.

     

    Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.

     

    Error 2 (Windows error 2)

     

    I am running Windows 7 on a 32bit system.

  • iViknesh Level 1 Level 1

    1. Download and install WinRAR.

    2. Right-click the iTunesSetup.exe icon and choose "Open with WinRAR".

    3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair".

    4. Done! You can now run iTunes normally.

  • donzojs Level 1 Level 1

    Have doen as you suggested, just get the same error message (1st liusted above.  ....... I'm beginning to think my PC is to blame.

  • iViknesh Level 1 Level 1

    Check if the "Windows Modules Installer" service is started. If not, try to start it from the services console. If you receive an error "1450 Insufficient System resources" error, then follow this steps:

    1) Open regedit and replace the following value:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control

    Key: RegistrySizeLimit

    Type: REG_DWORD

    Value: 0xFFFFFF (4294967295)

    2) Reboot

    3) Open a command prompt as administrator and run SFC /SCANNOW to check the integrity of system modules.

    4) Install pending windows updates

     

    I hope it fixes your problem

  • iViknesh Level 1 Level 1

    Install the latest version of .NET framework on your PC.

  • donzojs Level 1 Level 1

    Have progressed slightly with the installation of iTunes..... have installed winRar and iTunes, but still cannot download or repair Apple Application support.....I've opened iTunes setup exe, with Winrar, but everytime I double click on on the AAS.msi.... it take sme straight to the install wizard and from there I get the same error message listed above about error in assembly policy, it then rolls back actions, and says I have to remove iTunes and reinstall..... any more help please.    I don't know how to  check if the Windows Modules Installer is running or how to follow or on from there.

     

    Thanks Donna

  • iViknesh Level 1 Level 1

    1) Go to Start, Run and type regedit.
    In Regedit now navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control  and edit as shown below.

    Key: RegistrySizeLimit

    Type: REG_DWORD

    Value: 0xFFFFFF (4294967295)

    2) Reboot

    3) Open a command prompt as administrator and run SFC /SCANNOW to check the integrity of system modules.

    4) Install pending windows updates