Just purchased Imac and Macbook pro and upgrades to Mountain Lion. Java will not run with one important site where my Grandson is in Kindergarten out of state with in room camera. What to do. This is very disappointing and non of apple geniuses know how

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Level 1

4 points

Just purchased Imac and Macbook pro and upgrades to Mountain Lion. Java will not run with one important site where my Grandson is in Kindergarten out of state with in room camera. What to do. This is very disappointing and non of apple geniuses know how

My new IMac and Macbook Pro are each loaded with Mountain Lion. Have Office for Mac also

When I try to see my Grandson on webcam out of state the login will not activate. For PC use I needed Java and Active X to let it run. My Java is checked as ready to go but nothing happens. Otherwise these are great computers. Please help me through the process. The Geniuses at my apple store can't understand what to do.

arcowley@me.com or arc123@charter.net

MacBook Pro, OS X Mountain Lion

Posted on Aug 16, 2012 10:32 AM

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Answer 1

Courcoul

Level 6

18,558 points

Aug 16, 2012 10:39 AM in response to xray arc

By default, OS X does NOT come with Java installed nowadays. You need to open the Java Preferences app found in Utilities; when you do that the first time, it will inform you of the fact and offer to install the product for you.

Afterwards, due to a major security issue we had back in the first quarter of the year, the plugin is disabled by default. You need to revisit the Preferences and enable manually. It will auto-disable if unused in awhile.

Lastly, you may have to adjust which Java instance is being used, the 32-bit or the 64-bit. Default is 64-bit, but some applets crash & burn or outright refuse to run in such a platform. You can prioritize which version you prefer by dragging on top in the Preferences.

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