My iPhone 4 was Malfunctioning so i sent it off to Apple, still under warranty.
14 Days passed then i began to worry as my phone means so much to me, I got in contact to Apple to have them Constantly say that it didnt arrive and Blaming the Royal Mail, So i tracked my Postal Package Via:
"http://track2.royalmail.com/portal/rm/track;jsessionid=D1BVHNNNE3U4UFB2IGIUOSQ;j sessionid=D1BVHNNNE3U4UFB2IGIUOSQ?catId=22700601&emt=emt&track=track&default=def ault&imageRootPath=&loc=en_GB&keyname=track_home&gear=track"
They have reported back to me that the phone WAS IN FACT DELIVERED SAFELY So I contact Apple about this and they say for my troubles they will send me a new iPhone (obviously a bit cheesed of that they have lost my phone and all they compensate me with is the same phone back) So i have no choice as i can not go with out it plus i did pay through the roof for it to be "Pay As You Go" then they say we will send it out to you when you provide us with your Proof of Purchase AND Proof of Postage (even though it has been reported as delivered)
I am a student I move back and fore from home and uni dorms so I can not find these I have done everything I can to sort this but it seems that Apple have tucked me up and just want me to cash out for a new one. I have used Apple products for years and now I get this from them, they loose my iPhone 4 and Point the finger to every one else but them selves i told the when were and what time i got the phone even what debt card i used but no it is still not enough for them. i feel so disappointed and let down by apple for this would have thought that for the price you pay for a product you would actually get help with it.
Most of all they trust the Royal mail to send them my phone worth £700!!!
Microsoft actually pick up a faulty xbox worth £120 for free!!!!!!!!!!!! (that way you know it is in safe hands straight away)