I downloaded a song it will play> what do I doe?

I downloaded asong from thre store it will not play?

Posted on Aug 16, 2012 12:25 PM

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1 reply

Aug 16, 2012 12:41 PM in response to Mrttheman45

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.


While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...


If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.


See also:

HT5085 - iTunes in the Cloud and iTunes Match Availability

HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store


tt2

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I downloaded a song it will play> what do I doe?

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