2 Replies Latest reply: Aug 18, 2012 1:55 PM by theofromwijchen
theofromwijchen Level 1 Level 1 (0 points)

Do I understand correctly that if after upgrading to mountain lion my mail doesnot work Apple does not care.

 

Qoute:

Mountain Lion includes full support for Autodiscovery. As part of this feature, each time Mail is opened, it asks your Exchange server what settings your mail account should use when connecting to the server.

If these settings differ from those that you have already added in Mail, they will be updated to reflect the latest settings from the server.

If you have trouble connecting to the Exchange server, contact your Exchange administrator or IT administrator.

Unqoute

 

Who or what is my exchange server?

 

I feel cheated.


iMac (27-inch Mid 2010), Mac OS X (10.7.3)
  • 1. Re: Do I understand correctly that if my mail doesnot work apple does not care at a all?
    Radiation Mac Level 5 Level 5 (4,635 points)

    How do you "know" if you are even using an Exchange Server, that is causing a problem?  Exchange Servers are only used in corporate company settings, as a rule. And in that case the company has an IT employee that is in charge of setting up and administering employees Exchange services.  So Apple's quote was accurate, as far as it went.  A home or personal user would NOT be using an Exchange Server.  Does this help answer your question?

     

    Hope this helps

  • 2. Re: Do I understand correctly that if my mail doesnot work apple does not care at a all?
    theofromwijchen Level 1 Level 1 (0 points)

    Indeed you were right.

    The problem probably has nothing to do with an Exchange Server. Not that I really know.

     

    But this is what happened:

     

    - I upgrade to Mountain Lion

    - My email does not work, while it does work on my Ipad. (the non iCloud email that is)

    - The errror message I get is that I have to check on this Exchange server,
    implying that it is something I did.

     

    As I did nothing, just updated to Mountain Lion, I may expect my mail to work, not a funny accusing error message.

    This message led to to look around on the internet, leading to my conclusion I stated in my first email.

     

    30 mins later my email starts working again. I do not know what happened. But luckily all is well again.

     

    Thank you for your reaction.

    Radiation Mac wrote:

     

    How do you "know" if you are even using an Exchange Server, that is causing a problem?  Exchange Servers are only used in corporate company settings, as a rule. And in that case the company has an IT employee that is in charge of setting up and administering employees Exchange services.  So Apple's quote was accurate, as far as it went.  A home or personal user would NOT be using an Exchange Server.  Does this help answer your question?

     

    Hope this helps

    Radiation Mac wrote:

     

    How do you "know" if you are even using an Exchange Server, that is causing a problem?  Exchange Servers are only used in corporate company settings, as a rule. And in that case the company has an IT employee that is in charge of setting up and administering employees Exchange services.  So Apple's quote was accurate, as far as it went.  A home or personal user would NOT be using an Exchange Server.  Does this help answer your question?

     

    Hope this helps