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Aug 27, 2013 1:42 PM in response to james dawson (twibble)by serogers1970,A year old, but it sounds like your users have A LOT of information. Probably pictures/movies/music.
The more of that they have (especially iPhoto pictures) the longer it is going to take to check.
You can go in to mobile sync preferences (inside accounts system preference) and deselect those folders from syncing (but they will only have access to those files on one computer), or save them off to an external device and delete them from the computers/server.