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Forgot security questions /:

And I want to purchase something., what do I do?? Please help!

iPad (3rd gen) Wi-Fi + Cellular (VZ), iOS 5.1.1

Posted on Aug 16, 2012 10:28 PM

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1 reply

Aug 16, 2012 10:29 PM in response to sammm.x3

Reset Security Questions


Frequently asked questions about Apple ID

Manage My Apple ID


Or you can email iTunes Support at iTunes Store Support.


If all else fails:


  1. Go to: Apple Express Lane;
  2. Under Product Categories choose iTunes;
  3. Then choose iTunes Store;
  4. Then choose Account Management;
  5. Press Continue;
  6. Now choose iTunes Store Security and answer the bullet questions, then click Continue;
  7. Sign in with your Apple ID and press Continue;
  8. Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
  9. Click Send.


You should get a response within 24 hours by email.

Forgot security questions /:

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