27" iMac - 6 Months Old - Dark Water Like Stains Behind Screen that Go Away After a Few Minutes? Is this okay? Should I take it in? Anyone else seen this?

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Level 1

10 points

27" iMac - 6 Months Old - Dark Water Like Stains Behind Screen that Go Away After a Few Minutes? Is this okay? Should I take it in? Anyone else seen this?

Hello,

I have a 27" iMac - 6 Months Old - Dark Water Like Stains Behind Screen that Go Away After a Few Minutes? Is this okay? Should I take it in? Anyone else seen this? They are not always in the same spots, and do go away after a min or two, still this is concerning. Any advice, tips, suggestions? It this an indicator of an issue? Any info would help. Sorry the pictures aren't so great, I had to take them on my iPad as obviously a screen capture wouldn't work. Thanks.

Posted on Aug 16, 2012 11:25 PM

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Answer 1

Best reply

tanya3300

Level 2

270 points

Aug 17, 2012 2:45 AM in response to redesigned

You have a 1 year warranty. I would have called Apple the first time I saw the stains. You ought to call them ASAP, tell them what's going on and ask them for advice as to how to get service.

If you don't have Apple Care, you might want to consider purchasing that. It'll extend your warranty to 3 years and give you access to tech support and repairs.

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Answer 2

roam

Level 6

13,637 points

Aug 17, 2012 4:30 AM in response to tanya3300

I agree with tanya, definitely not ok. From your photo it looks like water!

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Answer 3

baltwo

Level 9

62,362 points

Aug 17, 2012 1:11 PM in response to redesigned

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine and might apply to new machines.

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