2 Replies Latest reply: Sep 4, 2012 11:17 AM by andsoitgoes
andsoitgoes Level 1 (0 points)

Hi all,


I hope I get some answers here, I'm struggling with an issue I've been having.


I have my songs set up through iTunes match, which is fine.


However the issue I have had is when I sign OUT of my account and into another (to update an app or such) I've had issues where the songs that were previously on my phone get deleted.


While I sort of understand that, at the same time when I'm just signing out for a few minutes, to lose that and have to download multiple gigs of music AGAIN and AGAIN is beyond irritating. I know the easy answer Is to just not sign out, but I want to have that flexibility if I need to.


Is there anything I can do here?  Any help would be greatly appreciated.



  • Michael Allbritton Level 6 (16,785 points)

    andsoitgoes wrote:


    Is there anything I can do here?  Any help would be greatly appreciated.

    Sorry, no. iTunes Match is not designed to be used the way you are using it. It is designed to be a single-user service that is always signed into the same iTunes Store account.


    The easiest way to accomplish what you want to do is to update the app in iTunes (on your computer) then sync the app to your iPhone.

  • andsoitgoes Level 1 (0 points)

    Oka, another question I have then, which is frustrating me beyond belief, is why, if is Tay logged into my match account, songs are oftentimes deleted from my phone?


    I have a playlist of "new" music that has about 600 songs in it. That playlist will randomly dump hundreds of songs, leaving them to show available for download from match, but they are removed without me having deleted them.


    Now, 2 things happen on my main PC where I set up match. The first is that randomly, with little fanfare, match will just shut itself off. No explanation, just stops.


    The next is that I have multiple iTunes accounts and in order to update the apps in those accounts, I have to sign into another account, update, and then sign back in. Each time I have to turn match back on, which I do. It takes all of 2 minutes and according to a less than scientific test I just did, it doesn't seem to cause song deletion from my phone by doing this.


    I'm getting very frustrated that a service I pay for, while being somewhat convenient from time to time, is causing nothing but problem upon problem. I can't be the only person juggling multiple iTunes accounts on each device, can I? =\