Currently Being ModeratedAug 23, 2012 5:46 AM (in response to James Knight3)
is this a mac mini server are you using the print server
have a look at http://localhost:631 check cups is ok
try reset printing , you'll loose your connected printers
go to system preferences, printing and fax right click on list of printers
reset printing system should appear chose ok
printing system will be reset and your existing printers will be deleted
make sure you have the correct and up to date drivers
installed for your printers add your printers again and try printing
Currently Being ModeratedAug 23, 2012 10:11 AM (in response to iToaster)
thanks - I tried resetting the printing system but makes no difference. Drivers up to date. Not using Print Server.
The error occurs as soon as you click on 'Print' from the print dialog.
Currently Being ModeratedAug 25, 2012 1:28 AM (in response to iToaster)
there is no server - we are printing direct to the printer
where is the printing log file? Will I find it in Console and if so which folder will it be in and what is it called?
Currently Being ModeratedSep 1, 2012 3:33 AM (in response to iToaster)
There is nothing in the logs - nothing at all!
It doesn't seem to get as far as trying to print. When you click 'print' from the print dialog, you immediately get this message saying '15036'. But when you acknowledge it, the print dialog is still open. So something is intercepting the print button request before the print dialog gets dismissed.
I tried creating a brand new user account and this behaves in the same way. Nothing will print from any application.
Currently Being ModeratedSep 17, 2012 12:24 PM (in response to James Knight3)
would appreciate any help with this. What kind of thing could cause a dialog just to flash up with a number *and still keep the print dialog open*. It's the kind of dialog where you might have entered nonsense into one of the fields eg 5 billion copies or something. It's as though it's doing a sanity check before proceeding to attempt to print. Help!