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Mail sending blank messages!

Why does mail sometimes send blank messages? Should I only be composing in plain text and not rich?

MacBook Pro, Mac OS X (10.7.4)

Posted on Aug 17, 2012 5:56 AM

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16 replies

Aug 31, 2012 8:28 AM in response to Richard E. Cooke

My Apple mail is sending partial and blank messages, though it includes my automatic singature. I'm using a POP account (host is Dreamhost and webmail works on their end)


The problem is particularly present when I am sending a FWD or a Reply... I'm not trying to send anything fancy, just text and sometimes an attached PDF or WordDoc.


It doesn't always happen but just started happening randomly on Monday (8/27). Sometims it happens when replying to an email sent from a phone—maybe this could part of an issue?

Sep 6, 2012 12:05 PM in response to RebeccaCEB

Apple Mail is Standards Compliant. Meaning it only sends messages using internationally recognized standards.


Sadly, messages coming to you, or the people you send to, may be using a non-compliant system and that can cause problems - especially with attachments and fancy fonts or colors.


How do you test it? I would suggest you setup another mailbox - gmail for example - and forward a few things to your account there to see how it arrives.


And send yourself some messages with attachments from your test account, and reply, to see what goes back.

Oct 30, 2012 1:02 PM in response to Richard E. Cooke

Richard,

do you have any other ideas for me?


The problem occured again on two separate occaisions, this time the recipiant did not even received an email at all (though they have recieved an email from me in the past and recieved the email again when I re-sent my email). Both accounts were gmail accounts.


The occurances of this issue is so rare, yet emails are critical to the success of my work and I need help!


Thank you,

Rebecca

Oct 30, 2012 5:54 PM in response to RebeccaCEB

RebeccaCEB:

Your saying the people you sent to were both on Gmail?


What about the account you SENT from? I mean, was it Gmail? I just need to know the part after the "@" symbol - don't post the whole thing on a public web page.


As Neville asked you in the other thread (https://discussions.apple.com/thread/4256025?answerId=20174968022#20174968022) do you have any Virus software?

Oct 30, 2012 6:21 PM in response to Richard E. Cooke

Richard E. Cooke wrote:


As Neville asked you in the other thread (https://discussions.apple.com/thread/4256025?answerId=20174968022#20174968022) do you have any Virus software?


I did not. My question was clearly directed to another person with a different problem. It is most unlikely that virus software (which should never be used on emails) has anything to do with Rebecca's problem.

Mail sending blank messages!

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