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smtp.me.com is offline and I cannot turn it back on. Can anyone help with this?

smtp.me.com is showing offline. I am unable to send or recieve messages in Mail.Does anyone have any suggestions?

Mac OS X (10.6.5)

Posted on Aug 17, 2012 12:58 PM

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3 replies

Aug 17, 2012 2:40 PM in response to nancyfrombirmingham

MobileMe was killed by Apple on July 1st. 😟


Do not delete the old account yet. sign up for an iCloud account if you haven't.


I understand .mac mail will still come through. Do not delete the old account yet.


You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.


iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...


On second step where it asks "Description", it has to be a unique name, but you can still use your email address.


IMAP (Incoming Mail Server) information:

•Server name: imap.mail.me.com

•SSL Required: Yes

•Port: 993

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

SMTP (outgoing mail server) information:

•Server name: smtp.mail.me.com

•SSL Required: Yes

•Port: 587

•SMTP Authentication Required: Yes

Username: example@me.com (use your @me.com address from your iCloud account)

•Password: Your iCloud password

Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.


Thanks to dpepper...


https://discussions.apple.com/thread/3867171?tstart=0

smtp.me.com is offline and I cannot turn it back on. Can anyone help with this?

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