3 Replies Latest reply: Jan 10, 2014 1:53 PM by clawrance2
nancyfrombirmingham Level 1 Level 1

smtp.me.com is showing offline. I am unable to send or recieve messages in Mail.Does anyone have any suggestions?

Mac OS X (10.6.5)
  • BDAqua Level 10 Level 10

    MobileMe was killed by Apple on July 1st.


    Do not delete the old account yet. sign up for an iCloud account if you haven't.


    I understand .mac mail will still come through. Do not delete the old account yet.


    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.


    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...


    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.


    IMAP (Incoming Mail Server) information:

    Server name: imap.mail.me.com

    SSL Required: Yes

    Port: 993

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

    SMTP (outgoing mail server) information:

    Server name: smtp.mail.me.com

    SSL Required: Yes

    Port: 587

    SMTP Authentication Required: Yes

    Username: example@me.com (use your @me.com address from your iCloud account)

    Password: Your iCloud password

    Also, you must upgrade your password to meet the new criteria:  8 characters, including upper and lower case and numbers.  If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message.  Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.


    Thanks to dpepper...



  • Gorrarr Level 1 Level 1

    I had to use my accountname@mac.com for outgoing. Using accountname@me.comdid not work, it just went offline. I have quite an old account (always gone the apple way, well, at least since 1985).

  • clawrance2 Level 1 Level 1

    That was exactly my problem! I too have been using Macs since the year dot and couldn't get the original suggestions to work. Tried yours and - hey, it's back to sending mail. Grreeaat! Thanks