Previous 1 2 3 Next 32 Replies Latest reply: Jul 7, 2014 2:55 PM by ayesantillan Go to original post
  • adamrust1 Level 1 Level 1 (15 points)

    Thanks for the tip, but I think we may have had different problems. One of the very first things I did was reinstall the OS to no avail. I also took it to the apple store and they did hardware tests and found that the logic board was the source of some issues.

     

    I really wish it was that simple! Thanks anyways.

  • Fouie Level 1 Level 1 (0 points)

    I suspect mine is having faulty logic board problems as well.  Hey but it lasted three years so thats not bad right?

     

     

     

    ----------------

     

     

     

    Interval Since Last Panic Report:  111372 sec

    Panics Since Last Report:          1

    Anonymous UUID:                    C675858D-C31A-46AF-A167-921E2FE08C2C

     

     

    Tue Apr  9 11:48:14 2013

    panic(cpu 3 caller 0xffffff7f853a07f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff811866b000 0x0a5480a2, D0, P2/4

    Backtrace (CPU 3), Frame : Return Address

    0xffffff80f4f52870 : 0xffffff8004c1d626

    0xffffff80f4f528e0 : 0xffffff7f853a07f2

    0xffffff80f4f529a0 : 0xffffff7f8549d3b9

    0xffffff80f4f52a00 : 0xffffff7f8549d42e

    0xffffff80f4f52a70 : 0xffffff7f857c3c82

    0xffffff80f4f52ba0 : 0xffffff7f854c3fe8

    0xffffff80f4f52be0 : 0xffffff7f853a8567

    0xffffff80f4f52c90 : 0xffffff7f853a605a

    0xffffff80f4f52e90 : 0xffffff7f853a7983

    0xffffff80f4f52f60 : 0xffffff7f8642a790

    0xffffff80f4f53020 : 0xffffff7f86427e72

    0xffffff80f4f53040 : 0xffffff7f86429503

    0xffffff80f4f53170 : 0xffffff7f86427d04

    0xffffff80f4f531d0 : 0xffffff7f864277fc

    0xffffff80f4f53280 : 0xffffff7f8645b119

    0xffffff80f4f534c0 : 0xffffff7f86454c41

    0xffffff80f4f53630 : 0xffffff7f864545be

    0xffffff80f4f53660 : 0xffffff7f86456828

    0xffffff80f4f536b0 : 0xffffff7f8645602c

    0xffffff80f4f53730 : 0xffffff7f864565bc

    0xffffff80f4f537b0 : 0xffffff7f8643d308

    0xffffff80f4f53810 : 0xffffff7f8643dbe9

    0xffffff80f4f53860 : 0xffffff7f8643dffb

    0xffffff80f4f538d0 : 0xffffff7f8643e8d1

    0xffffff80f4f53910 : 0xffffff7f8640a34f

    0xffffff80f4f53a90 : 0xffffff7f8643ae39

    0xffffff80f4f53b50 : 0xffffff7f86408de8

    0xffffff80f4f53ba0 : 0xffffff80050650c9

    0xffffff80f4f53bc0 : 0xffffff8005066670

    0xffffff80f4f53c20 : 0xffffff800506408f

    0xffffff80f4f53d70 : 0xffffff8004c984a1

    0xffffff80f4f53e80 : 0xffffff8004c20aed

    0xffffff80f4f53eb0 : 0xffffff8004c10448

    0xffffff80f4f53f00 : 0xffffff8004c1961b

    0xffffff80f4f53f70 : 0xffffff8004ca5dd6

    0xffffff80f4f53fb0 : 0xffffff8004ccdd43

          Kernel Extensions in backtrace:

             com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f85343 000->0xffffff7f85650fff

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f852b1000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8532f000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f852ec000

             com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 565e000->0xffffff7f8597ffff

                dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f853 43000

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f852b1000

             com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7f863f7000 ->0xffffff7f864c3fff

                dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f853 43000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8532f000

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f852b1000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f852ec000

     

     

    BSD process name corresponding to current thread: WebProcess

     

     

    Mac OS version:

    12D78

     

     

    Kernel version:

    Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64

    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6

    Kernel slide:     0x0000000004a00000

    Kernel text base: 0xffffff8004c00000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

     

    System uptime in nanoseconds: 95253236786739

    last loaded kext at 24475975733369: com.apple.driver.AppleUSBCDC          4.1.23 (addr 0xffffff7f8704c000, size 16384)

    last unloaded kext at 24619795577917: com.apple.driver.AppleUSBCDC          4.1.23 (addr 0xffffff7f8704c000, size 12288)

    loaded kexts:

    com.Cycling74.driver.Soundflower          1.5.2

    com.orderedbytes.driver.ControllerMateFamily          4.4.3

    com.orderedbytes.driver.CMUSBDevices          4.4.3

    com.apple.filesystems.afpfs          10.0

    com.apple.nke.asp_tcp          7.0.0

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.iokit.IOBluetoothSerialManager          4.1.3f3

    com.apple.GeForce          8.1.0

    com.apple.driver.AudioAUUC          1.60

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AGPM          100.12.87

    com.apple.driver.AppleHDA          2.3.7fc4

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleMikeyDriver          2.3.7fc4

    com.apple.driver.AppleSMCLMU          2.0.3d0

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.driver.AppleIntelHDGraphics          8.1.0

    com.apple.driver.AppleLPC          1.6.0

    com.apple.driver.AppleMuxControl          3.3.0

    com.apple.driver.AppleMCCSControl          1.1.11

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleIntelHDGraphicsFB          8.1.0

    com.apple.driver.ApplePolicyControl          3.3.0

    com.apple.driver.SMCMotionSensor          3.0.3d1

    com.apple.driver.AppleUSBTCButtons          237.1

    com.apple.driver.AppleUSBCardReader          3.1.7

    com.apple.driver.AppleUSBTCKeyboard          237.1

    com.apple.driver.AppleIRController          320.15

    com.apple.iokit.SCSITaskUserClient          3.5.5

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.3.1

    com.apple.driver.AppleFWOHCI          4.9.6

    com.apple.driver.AirPort.Brcm4331          614.20.16

    com.apple.driver.AppleUSBHub          5.5.5

    com.apple.driver.AppleAHCIPort          2.5.1

    com.apple.iokit.AppleBCM5701Ethernet          3.6.0b1

    com.apple.driver.AppleUSBEHCI          5.5.0

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleEFINVRAM          1.7

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleACPIButtons          1.7

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.7

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.security.SecureRemotePassword          1.0

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.nvidia.nv50hal          8.1.0

    com.apple.NVDAResman          8.1.0

    com.apple.iokit.IOSurface          86.0.4

    com.apple.iokit.IOBluetoothFamily          4.1.3f3

    com.apple.driver.DspFuncLib          2.3.7fc4

    com.apple.iokit.IOAudioFamily          1.8.9fc11

    com.apple.kext.OSvKernDSPLib          1.6

    com.apple.driver.AppleSMBusPCI          1.0.11d0

    com.apple.driver.AppleHDAController          2.3.7fc4

    com.apple.iokit.IOHDAFamily          2.3.7fc4

    com.apple.kext.triggers          1.0

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.driver.AppleSMBusController          1.0.11d0

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.3.0d51

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.AppleGraphicsControl          3.3.0

    com.apple.iokit.IONDRVSupport          2.3.7

    com.apple.iokit.IOGraphicsFamily          2.3.7

    com.apple.driver.AppleSMC          3.1.4d2

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5

    com.apple.iokit.IOUSBMassStorageClass          3.5.1

    com.apple.driver.AppleUSBMultitouch          237.3

    com.apple.iokit.IOUSBHIDDriver          5.2.5

    com.apple.driver.AppleUSBMergeNub          5.5.5

    com.apple.driver.AppleUSBComposite          5.2.5

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.5.1

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IO80211Family          522.4

    com.apple.iokit.IOUSBUserClient          5.5.5

    com.apple.iokit.IOAHCIFamily          2.3.1

    com.apple.iokit.IOEthernetAVBController          1.0.2b1

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOUSBFamily          5.5.5

    com.apple.driver.AppleEFIRuntime          1.7

    com.apple.iokit.IOHIDFamily          1.8.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220.2

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          345

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.7

    com.apple.iokit.IOPCIFamily          2.7.3

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

  • Grant Bennet-Alder Level 9 Level 9 (52,145 points)

    Take a printout of this article, describing a special recall program for MacBook Pro 6,2 models:

     

    TS4088- MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

     

    They should run a special diagnostic, possibly called "VST"? Do not leave until they have run the special diagnostic and showed you the large PASSED or FAILED result screen. If it FAILED, motherboard replacement is covered under that program.

     

    If it PASSED but is misbehaving, you may need to go back to 10.6.8.

  • adamrust1 Level 1 Level 1 (15 points)

    Wow, thanks for the tip! I'm going to do this very soon and see if I can get it replaced, I still haven't gotten around to actually doing it.

  • nfrnoman Level 1 Level 1 (0 points)

    Same issue here. I removed a few 3rd party system enhancements a few days ago and it seemed to stabilize. Today the issue is back... 3 times in 6 hours. I'm a designer - so every time I lose 30 minutes, 2 hrs, etc od photoshop or InDesign work - I want to throw my laptop out the 3rd story window.

     

    Panic Log:

     

    Interval Since Last Panic Report:  148506 sec

    Panics Since Last Report:          2

    Anonymous UUID:                    55899881-FFA2-B46C-CCFF-E6AC8F8E42DC

     

     

    Thu May 30 15:31:25 2013

    panic(cpu 0 caller 0xffffff7f84b957f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80f53a3000 0x0a5480a2, D0, P2/4

    Backtrace (CPU 0), Frame : Return Address

    0xffffff80f506ae60 : 0xffffff800441d626

    0xffffff80f506aed0 : 0xffffff7f84b957f2

    0xffffff80f506af90 : 0xffffff7f84c923b9

    0xffffff80f506aff0 : 0xffffff7f84c9242e

    0xffffff80f506b060 : 0xffffff7f84fb8c82

    0xffffff80f506b190 : 0xffffff7f84cb8fe8

    0xffffff80f506b1d0 : 0xffffff7f84b9d567

    0xffffff80f506b280 : 0xffffff7f84b9b05a

    0xffffff80f506b480 : 0xffffff7f84b9c983

    0xffffff80f506b550 : 0xffffff7f85c75480

    0xffffff80f506b690 : 0xffffff7f85c74f6c

    0xffffff80f506b6a0 : 0xffffff7f85c38868

    0xffffff80f506b6b0 : 0xffffff7f85c388dd

    0xffffff80f506b6c0 : 0xffffff7f85c1995c

    0xffffff80f506b700 : 0xffffff7f85c1c08c

    0xffffff80f506b730 : 0xffffff7f85c6f14d

    0xffffff80f506b7b0 : 0xffffff7f85c56308

    0xffffff80f506b810 : 0xffffff7f85c56be9

    0xffffff80f506b860 : 0xffffff7f85c5713c

    0xffffff80f506b8d0 : 0xffffff7f85c578d1

    0xffffff80f506b910 : 0xffffff7f85c2334f

    0xffffff80f506ba90 : 0xffffff7f85c53e39

    0xffffff80f506bb50 : 0xffffff7f85c21de8

    0xffffff80f506bba0 : 0xffffff80048650c9

    0xffffff80f506bbc0 : 0xffffff8004866670

    0xffffff80f506bc20 : 0xffffff800486408f

    0xffffff80f506bd70 : 0xffffff80044984a1

    0xffffff80f506be80 : 0xffffff8004420aed

    0xffffff80f506beb0 : 0xffffff8004410448

    0xffffff80f506bf00 : 0xffffff800441961b

    0xffffff80f506bf70 : 0xffffff80044a5dd6

    0xffffff80f506bfb0 : 0xffffff80044cdd43

          Kernel Extensions in backtrace:

             com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f84b38 000->0xffffff7f84e45fff

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f84aa3000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f84b24000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f84ae1000

             com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 4e53000->0xffffff7f85174fff

                dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f84b 38000

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f84aa3000

             com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7f85c10000 ->0xffffff7f85cdcfff

                dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f84b 38000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f84b24000

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f84aa3000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f84ae1000

     

     

    BSD process name corresponding to current thread: WindowServer

     

     

    Mac OS version:

    12D78

     

     

    Kernel version:

    Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64

    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6

    Kernel slide:     0x0000000004200000

    Kernel text base: 0xffffff8004400000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

     

    System uptime in nanoseconds: 3334837935268

    last loaded kext at 1964737990381: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7f867e0000, size 65536)

    last unloaded kext at 2596851748913: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7f867e0000, size 57344)

    loaded kexts:

    com.apple.driver.AppleBluetoothMultitouch          75.19

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.iokit.IOBluetoothSerialManager          4.1.3f3

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AGPM          100.12.87

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleHDA          2.3.7fc4

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.GeForce          8.1.0

    com.apple.driver.AppleMikeyDriver          2.3.7fc4

    com.apple.driver.AppleIntelHDGraphics          8.1.0

    com.apple.driver.AppleSMCLMU          2.0.3d0

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3

    com.apple.driver.AppleIntelHDGraphicsFB          8.1.0

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ApplePolicyControl          3.3.0

    com.apple.driver.AppleLPC          1.6.0

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleMCCSControl          1.1.11

    com.apple.driver.AppleMuxControl          3.3.0

    com.apple.driver.SMCMotionSensor          3.0.3d1

    com.apple.driver.AppleUSBTCButtons          237.1

    com.apple.driver.AppleUSBCardReader          3.1.7

    com.apple.driver.AppleIRController          320.15

    com.apple.driver.AppleUSBTCKeyboard          237.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.iokit.SCSITaskUserClient          3.5.5

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.3.1

    com.apple.driver.AppleAHCIPort          2.5.1

    com.apple.driver.AppleUSBHub          5.5.5

    com.apple.driver.AppleFWOHCI          4.9.6

    com.apple.driver.AirPort.Brcm4331          614.20.16

    com.apple.driver.AppleUSBEHCI          5.5.0

    com.apple.iokit.AppleBCM5701Ethernet          3.6.0b1

    com.apple.driver.AppleEFINVRAM          1.7

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleACPIButtons          1.7

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.7

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.driver.IOBluetoothHIDDriver          4.1.3f3

    com.apple.driver.AppleMultitouchDriver          235.29

    com.apple.iokit.IOSerialFamily          10.0.6

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  • Grant Bennet-Alder Level 9 Level 9 (52,145 points)

    Take a printout of this article, describing a special recall program for MacBook Pro 6,2 models:

     

    TS4088- MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

     

    They should run a special diagnostic, possibly called "VST"? Do not leave until they have run the special diagnostic and showed you the large PASSED or FAILED result screen. If it FAILED, motherboard replacement MAY be covered under that program.

     

    If it PASSED but is misbehaving, you may need to go back to 10.6.8.

  • Grant Bennet-Alder Level 9 Level 9 (52,145 points)

    Take a printout of this article, describing a special recall program for MacBook Pro 6,2 models:

     

    TS4088- MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

     

    They should run a special diagnostic, possibly called "VST"? Do not leave until they have run the special diagnostic and showed you the large PASSED or FAILED result screen. If it FAILED, motherboard replacement MAY be covered under that program.

     

    If it PASSED but is misbehaving, you may need to go back to 10.6.8.

  • Fityulina Level 1 Level 1 (0 points)

    Hi! Thanks for you info! We had this problem for over 1,5 years. Genius bar tested our MBP in November 2012 and said the test hasn't showed any problem. Now I want to go there one more time with this article, but 3 years from our date of purchase have gone several months ago. Does it mean that they will refuse me to change the logicboard for free?

  • Grant Bennet-Alder Level 9 Level 9 (52,145 points)

    Having a record of a previous complaint improves your chances of free replacement under the program.

     

    The standard tests do not reveal this program -- only the VST test.

     

    You should have the speicl test done regardless of the outcome, so that you know what steps to take to make your situation better.

  • Fityulina Level 1 Level 1 (0 points)

    Thank you!

    I'm new here...Were there situations when problem existed and the VST test didn't show it? Could this be? I have only 4 days for this deal, so I want to be prepaired for maximum situations

  • adamrust1 Level 1 Level 1 (15 points)

    This information might help you. The test they initially ran on my computer (while it was under warranty) did not show the computer to be covered by the replacement program. I brought the computer in over a year later to see how much repair costs would be (and to have them test it again, just in case something went wrong the first time). They ran the test again and this time it showed the computer to be covered under the replacement program, but mine wouldn't be replaced since it was more then 3 years from the purchase of the computer. I pointed out to them that I brought it in over a year ago for the same problem, and it shouldn't be my fault they didn't test it correctly the first time, so they agreed and fixed it for free.

     

    Sorry if that was a little bit incoherent, it's early in the morning for me and I'm sick. Hope that helps!

  • Fityulina Level 1 Level 1 (0 points)

    That is really great info! Thank you! Tommorow I will go to Genius Bar in Barcelona and soon will write you the results! Thank you, guys!

  • Grant Bennet-Alder Level 9 Level 9 (52,145 points)

    The standard procedure, before the program described in:

     

    TS4088- MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

     

    ...  was and is to use keep the User's MacBook running the standard diagnostic in a loop overnight. No fault found and it went back to the customer unmodified.

     

    But the problems with a certain batch of MacBook Pro 6,2 was not a fault in the usual sense -- it was a latent defect that for most users only started to cause trouble when 10.8 was installed and it began to use the Graphics chip in a different way.

     

    The standard diagnostic did not find this latent defect. Apple had to write a different diagnostic, the VST test, which you would not have encountered until recently, and sometimes you would not have encountered it at all unless you asked for it, or clubbed them over the head with the paper copy of that article.

  • Fityulina Level 1 Level 1 (0 points)

    I have a copy of this article on my iPhone, I'm sure beating them with my iphone will be a powerfull argument  

    How long the VST test lasts?

  • Grant Bennet-Alder Level 9 Level 9 (52,145 points)

    VST test only runs for a minute or two. They may have to run another test to set it up, but the point is that it is not onerous to run on-the-spot and show you the dramatic PASSED or FAILED results screen.

     

    If they keep your MacBook overnight, they might only do the "overnight bake" loop of the regular diagnostic, which will not find the latent defect.