Previous 1 2 3 4 Next 49 Replies Latest reply: Jan 5, 2013 12:25 PM by Lawrence Finch Branched to a new discussion.
iLS6 Level 1 (0 points)

I bought an iPhone 4 with the screen cracked. I replaced the screen and was using it as a personal iPhone. Today it got blocked. So I called AT&T and they told me the phone was reported stolen.

So, here is what I assume happened. The seller broke the phone, so in order to get a replacement phone he reported it stolen. He got the replacement, and sold me the broken one.

Now, AT&T, even tho Im telling them this guy lied to them to get a new phone, they refuse to contact him or help me in any way.

So I went back to my calls, and I have the calls of Saturday 11 from 6pm and I bought the phone Saturday midday. Basically I cant have his number now. There were no text messages involved either.


So, me question is; is there any way to retrieve the calls from Saturday 11 before 6pm?

  • Tgara Level 4 (3,540 points)

    Unless you have access to the number, there's no way.  Why do you need those old numbers anyway?


    Both of you have created a big mess, and you're getting stuck with all the problems.  It would be best to get rid of this phone, and get a new, legitimate phone with a new account.  Using stolen phones leads to nothing but trouble.

  • iLS6 Level 1 (0 points)

    Ok, first of all I already got the number with an app. I was able to get all old calls so I found the number. Im going tomorrow to see a police detective I know to see what I can do.

    I know nor even att cares if people steal from them. But US system cant be so crappy that ppl can screw up both a huge company and an individual and there is no way to do justice.


    I called ATT and they didnt care, just said the phone wont be usable again.

    Now my question is. If I buy the phone from an att customer who reported the phone stolen, and I have his number and I can even give a description of the guy, why in the world they will not take action? I mean this guy is stealing from you and you dont care?? What is wrong with people man?

  • Tgara Level 4 (3,540 points)

    They don't see it that way.  They know nothing of this transaction between you and the seller, so if the seller reported the phone stolen, you're the bad guy, at least as far as ATT is concerned.  You bought a stolen phone, so it's not surprising to find out that ATT won't talk to you.

  • iLS6 Level 1 (0 points)

    Well, I see there are companies online who will give you the information of a phone number's owner. But Im gonna take  deep breath and leave it alone for the night. Tomorrow Ill go to the police.

    Now, att, hello! Im the bad guy from buying a phone from their own customer, who contacted me via his actual number, the one this so called stolen phone was registered to? come on bro, somebody must have a brain here, I didnt buy it from just somebody.

  • AjaxOfSalamis Level 2 (235 points)

    The person from whom you purchased the iPhone was most likely the one who stole it.  If you have a bill of sale or a receipt you could pursue the seller through the courts, but it would end up being a civil matter rather than criminal because you received something for your money.  So the police won't be able to do much other than file a report.

  • Tgara Level 4 (3,540 points)

    iLS6 wrote:



    Now, att, hello! Im the bad guy from buying a phone from their own customer, who contacted me via his actual number, the one this so called stolen phone was registered to? come on bro, somebody must have a brain here, I didnt buy it from just somebody.


    You do realize you could make all this go away by simply ditching the phone you stole and getting a new phone for yourself from an authorized Verizon store.  ATT probably won't want you as a customer anymore, and you're now going to have a police record for dealing in stolen goods.

  • iLS6 Level 1 (0 points)

    Liste you crackhead, stop talking like I stole the phone. If you dont believe me, get lost. Im going through this crap after buying a phone, spending money to fix it and Im pretty frustrated. So if you cant help get the off the thread.

  • Tgara Level 4 (3,540 points)

    I'm not saying you stole the phone.  I'm saying that's what ATT believes.  And if ATT believes it, that's all that matters.  This phone is more trouble that it's worth.  If I were you, I'd just get rid of it and start fresh... What did you pay for it, btw?

  • iLS6 Level 1 (0 points)



    No bill, I paid cash for a broken phone so I didnt think such a big deal off a broken phone was gonna come up.

    The person I bought if from did not stole it. He broke it, then reported stolen so insurance will give him a new one. Once he got the new one, he sold the reported one to me.

    This phone's imei was registered to his current number, the number the new phone is conected to now.

  • iLS6 Level 1 (0 points)

    120 with broken screen, plus 32 for the new screen, plus 100 labor to replace it. I also have the old broken screen if that will prove anything which I doubt.

    I also know the guy works at a publix in Miramar FL. I have his number. Im trying to figure a way to meet him other than telling him whats going on..

  • Tgara Level 4 (3,540 points)

    Hey, I was in a Publix last week in Key Largo!  Nice store, but they were out of hamburger buns.


    So you're in for $252 for a broken and repaired iPhone 4, not counting the headaches.  You realize a new iPhone 4 is $99?

  • AjaxOfSalamis Level 2 (235 points)

    I used to live in Florida.  The Publix's are all nice stores, but I've never known them to be completely out of hamburger buns, just ones I like.

  • iLS6 Level 1 (0 points)

    Yea with 2 years contract. I know. This wont happen again trust me. Next time I buy something Ima bring a police officer with a video camera lol Not seriously, not again.

  • steve359 Level 6 (12,330 points)

    Unless you have some receipt and third-party (NOT your friends) witnesses who will attest to the seller saying thay you have no knowledge of the history of the phone, you are assumed to be part of the theft ring.


    The person who reported it may not even be the seller, but the one from who the seller stole it.


    You did use the phone, and called people.  The phone company and police can use those numbers to find YOU.


    You are in a mess.


    A visit to a lawyer will help you figure out the depth of the mess.  If you pay the lawyer, you are a client and what you say cannot be repeated to the police. Screw the money you paid for the phone and repairs ... that is gone.


    But you need to know the right things (not lies, but how exactly how much) to say before dealing with the police.


    And stop bothering ATT before you talk to the lawyer.  Even if someone does believe you about the theft, ATT may not like you anymore.  And it sounds like you are too young to be getting your own phone service in your own house or apartment, so I will tell you that at least 50% of the wires for telephones are controlled by ATT, and you may find yourself unable to get anything other than Verizon/Spirnt/TMobile cellular service for a very long time.

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