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i tune songs won't play complete song

I purchased my 1st 3 songs from i tunes and none of them will play complete song on either of my ipods. I tried deleting songs to download again and it tells me already downloaded. Does anyone know how I can solve this problem? thank you for your help

iPod touch

Posted on Aug 17, 2012 5:32 PM

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1 reply

Aug 17, 2012 5:33 PM in response to klsmith357

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.


While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...


If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.


See also:

HT5085 - iTunes in the Cloud and iTunes Match Availability

HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store


tt2

i tune songs won't play complete song

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