4 Replies Latest reply: Aug 19, 2012 8:32 AM by Bk97
Bk97 Level 1 Level 1 (0 points)

My Ipod nano 5th gen freezes up everytime i try and turn it off. I have tried to restore it and reset it but nothing has been working. if i even press the play/ pause button it freezes and i have to restart it. Any ideas as to why this happens or how to fix it??

iPod nano


iPod nano
  • 1. Re: My Ipod nano 5th gen freezes up everytime i try and turn it off.
    Kenichi Watanabe Level 7 Level 7 (30,030 points)

    To turn it OFF, you are pressing the holding the play/pause button?  If so, are you saying that the iPod locks up and becomes unresponsive when you press and hold the play/pause button?  What happens exactly...  Is the screen still ON, but pressing buttons has no effect?  Or does the screen go OFF as expected, but the iPod does not respond to button presses to turn it back ON.

  • 2. Re: My Ipod nano 5th gen freezes up everytime i try and turn it off.
    Bk97 Level 1 Level 1 (0 points)

    yes i press the play/pause button to turn it off. isnt that the corect way to do it. if not then how so. whenever i even press the play/ pause button it freezes like the screen just stays at what ever it was prior to pressing the button the screen doesnt go black. the only way i can use it is to constantly  restart it.

  • 3. Re: My Ipod nano 5th gen freezes up everytime i try and turn it off.
    Kenichi Watanabe Level 7 Level 7 (30,030 points)

    Pressing and holding the play/pause button is how to turn it off...

     

    Just pressing the play/pause button, to play or pause music, works properly and does not cause this problem, correct?  It's only when you press and hold the button to turn the iPod off.  So, you are able to use your iPod normally, except for turning it off.

     

    If you already did a Restore (from the Restore button on the iPod's Summary tab), I don't have any other suggestion.  It must be a hardware problem related to that button, because a Restore should fix any software issue. 

     

    However, an iPod that is not touched will automatically turn off the backlight (which uses most of the power) in a few seconds, and go into a power saving mode in a few minutes if it's not playing music.  I don't usually use the power off command, because pausing the music and leaving it alone does the same thing.

  • 4. Re: My Ipod nano 5th gen freezes up everytime i try and turn it off.
    Bk97 Level 1 Level 1 (0 points)

    Restoring the ipod doesnt do anything and if i even press the play pause button for music it freezes up. Thanks anyways