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Airport express factory reset fail

Hi, my airport express (7.6.2) is showing on airport utility (version 6) as device not found. I have tried to do a factory reset - held the reset button whilst putting in the power cord, I get the amber light, then the blinking amber light but when I release it goes straight back to green. Have tried holding for shorter and longer periods - no difference.


Have tried connecting the express to my macbook air via usb cable and tried airport utility 5.6 - still not able to recognise it.


The device is showing a green light as if all is fine.


Any suggestions appreciated.


Thanks

Rob

AirPort Express 802.11n (1st Gen)

Posted on Aug 17, 2012 10:12 PM

Reply
2 replies

Dec 11, 2012 9:58 AM in response to RLP1

Have tried connecting the express to my macbook air via usb cable and tried airport utility 5.6 - still not able to recognise it.

Try connecting the MacBook directly to the AirPort Express using an Ethernet cable, and then, try accessing it from the AirPort Utility. Connecting to it by USB will NOT work.

Airport express factory reset fail

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