HT201303: Security and your Apple ID
Learn about Security and your Apple ID
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All replies
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Helpful answers
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Oct 20, 2013 4:48 PM in response to Zoooonyby charlie bear kimber,mines wrong two andn i put money on my apple id and now i cant Spend it HELP ME!!!
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by King_Penguin,Oct 21, 2013 12:19 AM in response to charlie bear kimber
King_Penguin
Oct 21, 2013 12:19 AM
in response to charlie bear kimber
Level 10 (134,642 points)
iTunesIf you have a rescue email address on your account then you can use that to reset them : http://support.apple.com/kb/HT5312
If you don't then see my post above yours
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Oct 21, 2013 7:56 AM in response to cisco284by King_Penguin,The link is in my first reply on this thread - click on Express Lane on it. If you don't have a rescue email address on your account then you can contact Apple by, if it's on it, using the link for your country on this page : http://support.apple.com/kb/HT5699
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Nov 4, 2013 3:55 PM in response to BradFullerby WTFisthis ,I have not received any mail from them.
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Mar 20, 2014 8:21 AM in response to Trawalruby TheJagPunisher,Has This been solved?
My probem is i entered the wrong resucue email address, PLEASE HELP ME!!
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Mar 20, 2014 8:23 AM in response to TheJagPunisherby King_Penguin,You won't be able to change your rescue email address until you can answer your questions, if you don't have access to your existing rescue account then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312
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Jun 1, 2014 1:44 PM in response to Ali abduwaniby King_Penguin,You will need to contact Support in your country to get your questions reset - use the HT5699 link in my post above yours